The NHS England guidance for meeting the Pharmacy Quality Scheme (PQS) requirements has not yet been finalised. We are currently working on the development of a bespoke Pharmacy Quality Scheme webpage which will be launched in line with the NHS England PQS guidance document.
However, there is some key learning and assessments which you can complete to help you in working towards meeting some of the elements of the PQS. This page tells you how to ‘get started’ with this learning as part of the PQS.
Please note that completion of the CPPE learning and assessment listed on this page alone does not meet all the elements of the PQS. You will be required to complete additional actions to meet the criteria fully. These steps will be outlined fully on the bespoke PQS webpage once NHS England PQS requirements are finalised.
The new Community Pharmacy Contractual Framework (2019/20 – 2023/24) to support delivery of the NHS Long term plan has now been agreed. The new contract builds on the reforms started with the introduction of the Quality Payments Scheme to move pharmacists and their teams towards a much more clinically focused service. The Quality Payments Scheme, which was introduced in 2016, will continue under the new name of the Pharmacy Quality Scheme (PQS).
The CPPE learning and assessment on this page is a starting point in achieving the risk management and safety composite bundle of the PQS. This includes quality criteria linked to risk management, sepsis and look-alike, sound-alike (LASA) errors.
Patient safety is integral to what pharmacy professionals do but due to the nature of your work, within your practice there will be inherent risks. We aim to help you consider what these risks are and how to minimise them. We also intend to support you to manage incidents when they do occur.
The risk management and safety composite bundle includes:
80 percent of all pharmacy professionals have completed the CPPE Risk management training and assessment.
The CPPE Risk management guide and assessment was included in the 2018/2019 Quality Payments Scheme. If you completed the guide and the assessment in 2018/2019 then you do not need to repeat this.
If you have completed the previous version of the CPPE learning and e-assessment on Risk management then you do not need to complete the new learning programme. However, pharmacy professionals may wish to complete the new learning programme to update their knowledge in areas not covered by the old programme.
Completion of the e-assessment will also allow pharmacy professionals to prove their ongoing competence in this important area of practice and provide them with the self-assurance that their knowledge is up to date and in line with current legislation.
Training: We sent a hard copy of the CPPE Risk management guide to everyone on the GPhC register in February 2018. You can either access and download a copy of the CPPE Risk management guide or use your hard copy.
Please note that there is an update associated with this programme which was released in July 2019.
If you are using the interactive PDF version of this programme, please ensure you download and save a copy of it to your computer before attempting to make and save any changes. If you try and make changes in your browser, there is a strong likelihood of losing your work.
Access the interactive PDF digital version of the CPPE Risk management guide and the update here: www.cppe.ac.uk/programmes/l/riskman-g-02
Assessment: Access the CPPE Risk management assessment here: www.cppe.ac.uk/programmes/l/riskmang-a-02/
Sepsis is a potentially life-threatening condition that can affect an estimated 150,000 people per year in the UK (UK Sepsis Trust, March 2016). Early diagnosis is critical for patients to have the best outcomes from sepsis.
As a pharmacy professional you should be equipped with the knowledge and tools to identify when a patient is at risk of sepsis and respond in a safe and appropriate way. The NHS England second sepsis action plan highlights the need to ensure there is a specific focus on sepsis education for healthcare staff such as community pharmacists and their teams.
You can start working towards the risk management and safety composite bundle of the PQS by completing the Sepsis e-learning (six case studies in total) and e-assessment.
E-learning: This e-learning consists of six short case studies on the topic of sepsis. Each case is in a different setting but relevant to practice so must be completed as part of the risk management and safety composite bundle. The easiest way to access and complete each case (listed below) is by accessing the CPPE Sepsis gateway page via this link: www.cppe.ac.uk/gateway/Sepsis/
Alternatively you can search for ‘Sepsis’ in the search box on the CPPE website and see each of the six cases listed.
Early recognition of sepsis –community setting (Case 1)
Early recognition of sepsis –hospital setting (Case 2)
Early recognition of sepsis –general practice setting (Case 3)
Early recognition of sepsis –children (Case 4)
Early recognition of sepsis – pregnancy (Case 5)
Early recognition of sepsis –care home setting (Case 6)
Assessment: You can complete the CPPE Sepsis e-assessment by accessing the assessment from the CPPE Sepsis page above or by accessing this link: www.cppe.ac.uk/programmes/l/sepsis-a-01/
The World Health Organization aims to reduce severe avoidable medication-related harm globally by 50 percent by 2022. Reducing medication-related harm means having a better understanding of where and how errors occur. You and your team have a key role to play in reducing medication-related harm and improving patient safety.
This includes addressing the increased risk of look-alike, sound-alike (LASA) errors and putting measures in place to minimise risk and improve patient safety.
Another action you can take to start to work towards the risk management and safety composite bundle of the PQS is to complete the Look-alike, sound-alike (LASA) e-learning and e-assessment.
E-learning: Access and complete the CPPE Reducing look-alike, sound-alike (LASA) errors e-learning programme at this link: www.cppe.ac.uk/programmes/l/safetylasa-e-01/
Assessment: Access and complete the CPPE Reducing look-alike, sound-alike (LASA) errors e-assessment by accessing this link: www.cppe.ac.uk/programmes/l/safetylasa-a-01/
By completing the learning and assessment listed on this page for risk management, sepsis and LASA errors, you have taken the first steps in working towards meeting the quality criteria linked to the risk management and safety composite bundle of the PQS.
In order to fully complete the Pharmacy Quality Scheme and meet all the linked criteria, you must revisit this webpage once the NHS England PQS requirements have been finalised. We will provide further information on how to use this learning and assessment to complete your risk review and patient safety report.
Please note: without fully completing each of the steps outlined in the NHS England PQS guidance you will not fully meet the PQS criteria.