NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Transfer of care



Keeping patients safe when they transfer between providers and making sure they are taking the right medicines is vital to their care and protection. Between 30 and 70 percent of patients have either an error or unintentional change to their medicines when their care is transferred? Pharmacy professionals can play a key role in the secure and accurate transfer of information about medicines between care providers to ensure patient safety.

Research has shown that when patients are admitted to hospital most are likely to have at least one omitted medicine or wrong dose and failures in communication at the time of discharge from secondary care can result in death or serious harm to patients as well as avoidable readmission.

Use the resources on this page to find out what a good transfer-of-care process for information about medicines should look like and the actions pharmacy professionals need to take to make this happen.


NHS Discharge Medicines Service: improving outcomes for patients transferring care

This resource is not currently available to you, click for more information.

This programme aims to support community pharmacy professionals to deliver the NHS Discharge Medicines Service. It will enable pharmacy professionals in other settings to understand how their role links to the patient’s journey through this service.

2h:00m (for events this includes pre and post event learning)

Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • outline the context for the introduction of the NHS Discharge Medicines Service
  • summarise the stages of the NHS Discharge Medicines Service delivered by community pharmacy professionals and how you can support delivery in your own role
  • discuss the benefits of the NHS Discharge Medicines Service with patients
  • relate the NHS Discharge Medicines Service to the national principles of medicines optimisation
  • plan the steps you and your pharmacy team will need to take to deliver or support the service
  • support person-centred consultations with patients referred through the service, to improve their understanding of their medicines.

Work your way around the Dementia learning topic, taking part in bite-sized interactive challenges that will help you and your team support patients and carers with administering medicines, transfer of care from hospital to care home setting, and medicines adherence.

You can access this learning here: Dementia - theLearningpharmacy.com

The individual floors on this resource may not have been updated for more than 12 months. The next review of this resource will take place in 2023. When working through the hotspot activities on each floor, you should make sure that you are using the most up-to-date guidance and resources available in order to support both you and your team effectively.

Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • describe new methods of engaging with patients and the public
  • provide advice and signposting on self-care and public health
  • explain how to deal effectively with patient queries about long term conditions or medicines
  • support a person presenting with a new prescription
  • describe how to advise appropriately a patient requesting an OTC medicine
  • become more confident in dealing with therapeutic challenges and prescription interventions
  • explain how you would work in partnership with other healthcare professionals to support patients.

Please help us improve our website by letting us know what you like and reporting anything that isn't quite right.