There are lots of ways you can get in touch with CPPE. Please choose the most convenient way for you from the options below.
Our live chat is open Monday-Friday 9:00am to 5:00pm. This is the quickest way to get through to CPPE during these hours.
You can access our live chat service here.
Help us to help you. Directing your email to the correct address will mean your query is responded to more efficiently.
If your query is related to our Primary care pharmacy education pathway please email: primarycare@cppe.ac.uk
If your query is related to our Accuracy checking pharmacy technician programme please email: acpt@cppe.ac.uk
If your query is related to our Newly qualified pharmacist programme please email: newlyqualified@cppe.ac.uk
If your query is related to our Clinical pharmacists in general practice education pathway please email: primarycare@cppe.ac.uk
If your query is related to our Medicines optimisation in care homes pathway please email: carehomes@cppe.ac.uk
If you have not found a suitable email address above, send your query to info@cppe.ac.uk or contact us using live chat, which is open Monday-Friday 9:00am to 5:00pm
You can keep up to date with CPPE news on Facebook, Twitter and LinkedIn by following our national accounts.
These accounts are monitored by our marketing team. For more specific enquiries, please contact CPPE via our live chat, or email us.
Please read our social media policy for more details on how we hope to communicate with you on these websites.
The CPPE learning operations team is a small team supporting over 70,000 GPhC-registered pharmacy professionals in England. We provide day-to-day support to those users including password resets, workshop bookings, assessment queries and advice on using and navigating the CPPE website.
As a government-funded organisation, CPPE has a limited budget with a responsibility to provide the best-value service possible. We are currently experiencing a number of changes among our head office function, and while we bring new people on board to support you, we are unable to provide telephone support. This decision is in effect from 1 December 2022 and will be reviewed at the end of January 2023.
Please contact us using the Live Chat service on our website, which is available between 9:00am and 5:00pm Monday to Friday. Live Chat will allow you access to one of our helpdesk operators who will attempt to resolve your issue or answer your query during the chat. For some more complex issues, we may need to refer to a colleague for additional investigation or ask you to send your query via email to the relevant inbox.
Thank you for your continued support.
If you’d like to get in touch via post, CPPE’s postal address is:
Centre for Pharmacy Postgraduate Education,
Division of Pharmacy and Optometry,
Faculty of Biology, Medicine and Health,
1st Floor, Stopford Building,
The University of Manchester,
Oxford Road, Manchester
M13 9PT
Please note: head office staff work at the CPPE head office on a hybrid basis, and so post may not be picked up as often as usual. If you require a more immediate response, please get in touch via live chat, or email.
CPPE’s head office is located in the Stopford Building, which is part of the University of Manchester campus. The building is located on Oxford Road, on the corner of Ackers Street and opposite the Manchester Academy.
See the location of the Stopford Building (Number 79) within the University of Manchester: Campus map PDF (9.19MB).
See the location of the University in Manchester: City map PDF (137KB)
The Stopford Building is easy to get to on foot, or by car, bike or bus, and is close to both Piccadilly and Oxford Road train stations. More travel information and maps can be found on the University of Manchester maps and travel pages.
