NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Shared decision making

Programme information

Welcome to the CPPE Shared decision making programme.

Shared decision making and personalised care are core elements of the NHS Long Term Plan. Pharmacy professionals are seen as being a key provider of personalised care in the primary care sector. Shared decision making is linked to improved outcomes for patients and puts people at the centre of their own care, making them experts in their own healthcare decisions.

This programme is delivered online, is fully self-directed, and is open to all pharmacy professionals in England. To get the most from the programme, you will need to be working in an environment where you talk to patients. This is because part of the transformative learning process requires you to put the learning into practice as you work through the course and discuss a case from your practice with a peer.

Pharmacists and pharmacy technicians on the Primary care pharmacy education pathway (PCPEP) will complete this programme as part of the pathway.

Learning outcomes

On completion of this programme participants should be able to:

  • define what is meant by shared decision making
  • describe how shared decision making can improve a consultation from the perspective of a pharmacy professional and the person that they are consulting with
  • demonstrate the use of the tools and techniques outlined in this course to support shared decision making *
  • compare these different tools and techniques in order to select those that you will use in practice
  • evaluate your ability to use shared decision making in practice.

*To fully meet this learning outcome as part of this programme, you will need to arrange role play activities independently. Further details on how to do this are shared as part of the programme. If you are unable, or choose not to arrange the role play activities, you can achieve this learning outcome through experiential learning and applying what you have learnt from the programme to your practice.

Programme overview

This programme consists of a six-unit, self-directed e-course and two ‘virtual kit bags’. The virtual kit bags are collections of resources to support application of your learning to practice. The resources in the virtual kit bags will enable you to discuss your learning with peers who are also completing this programme.

It should take between six and ten weeks to complete the programme.

The table below outlines the format. You need to complete the first four units of the e-course, and the CPPE Remote consultation skills e-learning before accessing the first virtual kit bag. We estimate that each unit will take you around three hours to complete and that each virtual kit bag contains around five to six hours of learning content. The estimated study time for the Remote consultation skills e-learning is 2 hours and 30 minutes. We then recommend that you plan between three and four weeks to complete Units 5 and 6 of the e-course (including your case study write up), before accessing the second virtual kit bag. A key element of this programme is a peer discussion which you will undertake as part of Virtual kit bag 2. You will need to arrange a time for this to take place and we provide instructions for how we will support you to approach this activity in Virtual kit bag 1, so you have time to organise this.

What is covered?

Units one to four of the e-course start by looking at what shared decision making is and how it can be applied in practice. You will also be introduced to tools, models and concepts to help you develop your shared decision-making skills.

The first virtual kit bag provides an opportunity for you to apply what you have learned by connecting with your peers. You will also have the opportunity to arrange role play activities so that you can apply your skills in a safe environment, we provide you with information on how to work with your colleagues, friends or peers to set this activity up independently. Alternatively, you will be able to view the scenarios as pre-recorded consultations and reflect on what you have seen.

Unit five moves on to looking at applying shared decision making in complex situations.

Unit six supports you to gather details relating to one of your real-life consultations, in the form of a case study, which you will discuss with a peer as part of the peer discussion element of Virtual kit bag 2.

The second virtual kit bag, the last element in this programme, gives you a final opportunity to put your skills to the test and will give you an opportunity to reflect on what you have learned throughout the programme. This is also when your peer discussion will take place.

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