NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.


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Welcome to the CPPE page on dementia, which sets out to introduce you to the resources that CPPE and other websites provide around the topic of dementia. As you know, pharmacy plays an important role in working with patients, carers, health and social care teams, and other healthcare professionals to effectively manage dementia and associated medicines. On this page, you will find useful resources to better equip yourself and your team to feel confident when consulting with a patient with dementia and their carers. You can sign up to attend one of our Consulting with older people workshops, or complete our Dementia or Consulting with people with dementia e-learning programmes. You can also check out the Dementia floor on theLearningpharmacy.com, access Alzheimer’s Society resources, or refer to NICE clinical guidance and quality standards. There is a short quiz to get you started, and you can work your way through the rest of the resources in order to improve the service you provide to people with dementia.


The aim of this e-workshop is to develop your knowledge and skills to help you manage and optimise care for patients who might lack mental capacity to make a specific decision relating to their medicines at a given point in time.


6h:15m (for events this includes pre and post event learning)

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • summarise the legal framework and professional standards surrounding the Mental Capacity Act 2005
  • describe the important role of pharmacy professionals within the multidisciplinary team in ensuring the appropriate application and ongoing assessment of the Mental Capacity Act 2005 and its purpose in the use of medicines
  • identify situations in which pharmacy professionals might encounter issues concerning mental capacity during their practice, including appropriate use of covert administration of medicines and what issues to consider when making recommendations
  • identify suitable sources of information for understanding the assessment and ongoing management of mental capacity and covert administration of medicines
  • develop a working knowledge of the content and purpose of policies and procedures which relate to the management of medicines for patients suspected of lacking mental capacity
  • recognise the situations which require referrals to other healthcare professionals.

This learning will support you to adopt a person-centred approach to involving people with dementia in consultations and decisions about their treatment and health.

4h:00m (for events this includes pre and post event learning)

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • discuss the importance and benefits of involving people with dementia in consultations and decisions about their treatment and health
  • describe the skills and techniques needed to engage and communicate effectively with people with dementia
  • identify some key national practice standards most applicable to pharmacy consultations with people with dementia
  • recognise and address the challenges of a three-way consultation
  • apply the knowledge, behaviours and person-centred skills needed to maximise the effectiveness of your consultations with people with dementia.

This programme will help you to develop a better understanding of the role of the healthcare teams in the early identification of dementia and help you to recognise the signs and symptoms of the different types of dementia. It will improve your knowledge of the clinical and patient-centred holistic management of people with dementia and supports the delivery of care that is evidence based and up-to date.

Please note: this learning programme has been developed and provided by NHS Education for Scotland. Users should recognise that this programme will refer to Scottish policies and organisations. CPPE does not maintain control over the accuracy and currency of this programme.

10h:00m (for events this includes pre and post event learning)

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • describe the investigations and clinical features used to diagnose dementia
  • recognise the signs and symptoms of the different types of dementia, describe their progression, and have an understanding of the common differential diagnoses
  • discuss the lifestyle changes that can improve the overall health of people with dementia
  • demonstrate an understanding of the medicines used to treat dementia and their place in therapy
  • describe the behavioural and psychological symptoms of dementia (BPSD), know the potential causes of BPSD and the management of these symptoms
  • review the risks associated with antipsychotic medicines in patients with dementia
  • anticipate and advise on treatment of commonly encountered symptoms at the end of life in dementia
  • appreciate the importance of interacting with the person in a person centred way and utilising communication techniques that recognise individual needs.
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This dementia e-learning course is aimed at anyone who comes into contact with someone with dementia and provides a general introduction to the disease and the experience of living with it. This course is designed to be accessible to a wide audience and includes a considerable amount of video footage shot by both the Alzheimer’s Society and SCIE where people with dementia and their carers share their views and feelings on camera.

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This quality standard covers preventing dementia, and assessment, management and health and social care support for people with dementia. It describes high-quality care in priority areas for improvement.

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An interactive e-learning resource to support the training of all health and social care staff in supporting people to live well with dementia.


‘Only together,’ highlights the low level of specialist support currently available to families affected by dementia, and how access to quality care could be improved.

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Alzheimer's Society - United Against Dementia webpage


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