This programme is aimed at pharmacy professionals involved with NHS Pharmacy First consultations.
Learning outcomes
On completion of all aspects of this learning programme you should be able to:
- use the 5As model to manage expectations around what is available within NHS Pharmacy First consultations
- apply consultation skills including the CHESTSSS framework to increase your confidence in managing people’s expectations around appropriate antibiotic provision
- apply strategies that can support you to increase your confidence in consultations with children, parents, carers and companions
- create a clear and concise consultation record for an NHS Pharmacy First consultation
- explain how you can work with other healthcare professionals and stakeholders in your community to improve access to NHS Pharmacy First
- create an action plan to develop your practice for NHS Pharmacy First consultations.
How to use this programme
You can access this e-learning programme using a web browser on any device. You will need to be connected to the internet while you work through it.
Learning intended for
- Pharmacists
- Pharmacy technicians
- Trainee pharmacists