NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.


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Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.


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workshop

Confidence in consultation skills (full day event)


  • Released: 09/2015
  • Reviewed: 12/2017
  • Study time: 12h:0m
  • Standard price: £250.00
  • NHS HEE funded price: £0.00

The evolving world of pharmacy practice means that pharmacy professionals are spending more time than ever conducting patient consultations. Good communication skills are vital to ensure both you and the patient get the best from the discussion. This workshop will support you in developing the key consultation skills needed to ensure you are confident in delivering high-quality person-centred consultations.

This full-day workshop has been developed to support pharmacy professionals working in all sectors.

#CPPEconsultationskills

Learning objectives

On completion of all aspects of this programme you should be able to:

  • outline your professional responsibility to reflect on and develop your consultation skills
  • use a reflective tool to evaluate your consultation skills and identify key areas in which to build your expertise
  • apply key skills, models and techniques that support a person-centred approach
  • recognise good practice versus practice which requires development, by applying critique
  • demonstrate an increase in your self-confidence to deliver high-quality person-centred consultations.

How to use this programme

When you book onto this workshop you will be able to access the resources that you need to complete your learning. If there is a pre-workshop book associated with your workshop, then this will be sent to you in the post and you will also be able to download it in PDF form.

At the workshop your facilitator will provide any materials for you to refer to and complete during the event.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees