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Confidence in consultation skills (full day event)

  • Released: 09/2015
  • Study time: 11h:0m
  • Standard price: £250.00
  • NHS HEE funded price: £0.00

The evolving world of pharmacy practice means that pharmacy professionals are spending more time than ever conducting patient consultations. Good communication skills are vital to ensure both you and the patient get the best from the discussion. This workshop will support you in developing the key consultation skills needed to ensure you are confident in delivering high-quality patient-centred consultations.


Learning objectives

On completion of all aspects of this programme you should be able to:

  • recognise your professional responsibility to reflect on and develop your consultation skills, by working towards the new practice standards
  • use a reflective tool to assess your ability to consult effectively with patients and identify key areas in which to build your expertise
  • describe and apply the key skills, models and techniques that support a patient-centred approach to your consultation practice
  • recognise good practice versus practice which requires development, by applying critique
  • show a greater level of confidence in engaging with patients in patient-centred consultations.

How to use this programme

When you book onto this workshop you will be able to access the resources that you need to complete your learning. If there is a pre-workshop book associated with your workshop, then this will be sent to you in the post and you will also be able to download it in PDF form.

At the workshop your facilitator will provide any materials for you to refer to and complete during the event.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees