NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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online workshop

Consultation skills: introducing a person centred approach


  • Released: 07/2020
  • Reviewed: 11/2021
  • Study time: 3h:30m

Please note: You will not be able to book on this online event if you have previously attend the face to face Confidence in consultation skills full day event.

The aim of this session is to introduce you to the Consultation skills for pharmacy practice programme which supports you in developing the key skills and behaviours needed to ensure you are confident in delivering high-quality, person-centred consultations.

Learning outcomes

On completion of all aspects of this learning programme you should be able to:

  • describe the concept of person-centred practice
  • recognise your professional responsibility to reflect on and develop your consultation skills, by working towards the practice standards
  • identify and access tools that you may use to develop your consultation skills.

How to use this programme

Our online workshops are run using Zoom. You will have received a separate email (from the lead tutor via zoom) with a unique link to join this zoom event. Please do not share this link with others. The email allows you to add the event to your calendar of choice. If you do this it will save the link for you too. You can also find a copy of your link on the CPPE website in your pending bookings.
Please note:

  • You will need to be connected to the internet for the duration of the online workshop.
  • To get the most from this workshop we recommend that you use a laptop or desktop computer.
  • You will be asked to put your camera on and unmute yourself for some or all of the event.
  • This event must not be undertaken while travelling, or in a public place.
  • We expect you to prepare for our events by completing all pre-workshop activities. Details of these will be emailed to you by the lead tutor or can be found via your pending bookings.

If for any reason you cannot attend the event, you must cancel your place via your Pending bookings on the CPPE website. Failure to do this may result in a cancellation fee and restrictions being placed on your CPPE account.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Trainee pharmacists