NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Back to programme listings

e-learning

Supporting people living with anxiety


  • Released: 04/2023
  • Reviewed: 05/2024
  • Study time: 4h:0m

This programme aims to develop your confidence in undertaking culturally competent person-centred consultations with people living with anxiety. It will prepare you to have open dialogues with people about their anxiety and reduce the health inequalities they experience because of their mental health.

Learning outcomes

On completion of all aspects of this learning programme you should be able to:

  • identify your strengths and development needs in relation to supporting people living with a mental health condition such as an anxiety disorder
  • summarise how cultural perspectives and the diverse communities to which people belong can influence their level of engagement with healthcare professionals about their anxiety
  • compare and contrast perspectives on how to initiate a discussion, gather information and engage a person with an anxiety disorder in the shared decision-making process
  • list red flag symptoms of anxiety and identify appropriate courses of action
  • ask effective questions and use active listening techniques during a culturally competent person-centred consultation with a person with an anxiety disorder
  • assess the different stages of a pharmacy consultation with people who have an anxiety disorder against national practice standards to identify best practice
  • apply shared decision-making skills in a culturally competent person-centred consultation
  • self-appraise your confidence and competence in supporting people with their mental health on completion of the programme and identify further learning needs for your continued development.

How to use this programme

You can access this e-learning programme using a web browser on any device. You will need to be connected to the internet while you work through it.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Trainee pharmacists
  • CPPE registrants

Please watch the video before accessing the programme.