NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

07/10/2025 14:18:56

PGDs: new CPPE workshop empowers pharmacy technicians to deliver NHS services

Pharmacy technicians are now playing a bigger role in service delivery with new responsibilities under Patient Group Directions (PGDs). To support them, we have launched a new interactive, in-person workshop, PGDs: Empowering pharmacy technicians to provide services – and bookings are open.

We designed the workshop to help pharmacy technicians feel confident and competent in supplying or administering medicines under PGDs. With a clinical focus on the NHS pharmacy contraception and smoking cessation services, participants will learn to apply regulatory frameworks in practical scenarios, deliver person-centred consultations and recognise when referral is needed.

Book your place and you’ll practise challenging consultations in a supportive environment, exploring potential challenges to PGD use and sharing solutions with peers. It’s a great opportunity for networking, helping you and others to build local communities of practice and address health inequalities together.

And for employers, the benefits are clear. Supporting pharmacy technicians to deliver NHS services increases access for patients and frees time to focus on prescribing and advanced clinical care. This approach aligns with the NHS 10 Year Health Plan, which highlights the need to revise workforce skill mix across pharmacy teams.

By the end of the programme, participants will be equipped with practical strategies to use PGDs safely and effectively, while feeling more confident in taking professional responsibility and in expanding their role to provide essential services.

Enrol now for PGDs: Empowering pharmacy technicians to provide services.

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