NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Weight management

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Weight management for adults: understanding the management of obesity

This resource is not currently available to you, click for more information.

This e-learning programme will help improve your knowledge about the prevalence of overweight and obesity, the structure of weight management services in England and the structure and requirements of a tier two commissioned lifestyle weight management service.

It provides you with practical advice on how you can support patients on their own weight loss journey, including how to initiate the difficult discussion around weight management.


2h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • outline the epidemiology of obesity
  • use appropriate equipment and techniques to measure and categorise a person's degree of overweight or obesity
  • describe the determinants and health risks of being overweight or obese and the benefits of maintaining a healthy weight
  • assess a person's readiness to lose weight and willingness to modify behaviour to achieve and maintain an appropriate target weight
  • describe a range of motivational and behavioural techniques to support weight management
  • discuss the role of diet, physical activity, medicines and surgery in the management of weight and provide practical healthy lifestyle advice
  • select the most appropriate intervention or referral pathway to other primary/secondary care specialist services where necessary, in line with local and national weight management strategies
  • describe and implement a community pharmacy weight management service.
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This programme takes a video-based approach to showcasing some of the key skills and behaviours required to demonstrate a patient-centred approach. Watching the experts in action and taking part in the interactive activities will help you reflect on your own consultations and apply new techniques to keep your patient at the centre of the consultation.


2h:30m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • apply key phrases to facilitate a patient-centred approach to your consultation
  • demonstrate appropriate skills and behaviours to ensure the best use of time in the consultation
  • explain the concept of clinical empathy and how it can be demonstrated
  • rate consultation skills and techniques more confidently in preparation for the Consultation skills for pharmacy practice assessment.
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The aim of this learning resource is to give you the skills, knowledge and confidence to deal professionally with any safeguarding issues that may arise in the course of your practice.

Completion of the programme and the associated Level 2 assessment will fulfil the safeguarding requirements at Level 2 for pharmacists and pharmacy technicians as required for the Quality Payment Scheme and by the intercollegiate document Safeguarding children and young people.

Completion of the programme and the associated Level 1 assessment will allow pharmacy support staff to prove their competence at Level 1 as required by the intercollegiate document Safeguarding children and young people.


3h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programmme you should be able to:
  • explain your role in safeguarding children and vulnerable adults and be aware of your legal, ethical and professional responsibilities
  • describe the different types of abuse that children and vulnerable adults may be subjected to and know how to recognise the potential signs of abuse
  • know who to contact for advice if you have concerns about the safety of a child or vulnerable adult
  • take appropriate action if you suspect a case of abuse or neglect, including appropriately reporting and recording your concerns and sharing of information
  • be able to identify and refer on an individual suspected of being a victim of trafficking, child sexual exploitation and female genital mutilation or at risk of radicalisation.
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The aim of this e-learning programme is to support people and organisations who are considering, developing, authorising and using patient group directions (PGDs) to deliver NHS services in line with legislation and NICE medicines practice guideline (MPG2).

This programme is available free of charge to all health professionals following registration on the CPPE website. The same programme is also available through the E-Learning for Healthcare (e-LfH) website. You should check whether your organisation has a preference for how your access the learning.


1h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • work with interprofessional colleagues to determine whether a PGD is the most appropriate way to supply or administer a medicine in a particular clinical situation
  • use current legislation and guidelines to develop and implement PGDs to ensure patients get timely access to safe and effective care
  • apply the appropriate competency frameworks and governance arrangements within your professional responsibility to develop, authorise, use, review or update a PGD
  • refer to and contribute to the local practice collection on PGDs on the NICE website.
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external resource

Lose weight NHS choices webpage.

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external resource

This document contains best practice guidance on developing a tier 2 lifestyle weight management service specification for adults and children. This document is not mandatory.

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external resource

This White Paper outlines a radical shift in the way we tackle public health challenges.

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Pharmacy staff may be drawn into or have to initiate various difficult discussions. Dealing with difficult discussions e-learning programme builds on CPPE’s basic communication and consultation skills learning programmes to help staff undertake more difficult discussions with patients and others.


6h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • identify discussions that are potentially difficult for you or the patient
  • reflect on your own values, attitudes and beliefs and recognise how these may affect how you deal with certain discussions
  • identify barriers to effective communication in difficult discussions and find strategies to make this easier
  • reflect on and plan strategies for conducting competent consultations on a broad range of difficult discussions.

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