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Welcome to the pharmacy technician page.
There are approximately 20,000 pharmacy technicians currently registered in England working in various roles, at different levels, in all sectors. CPPE offer funded learning to all pharmacy technicians who provide NHS services in England.
This page is a hub for pharmacy technician learning, from early years, foundation level to advanced practice. It will include return to the register, signposting to external learning resources and other relevant articles. The aim is to have a wide range of learning materials for pharmacy technicians housed in one place.
Have a look at these resources and events that can support you as a pharmacy technician to advance your knowledge and skills for the benefit of people who you offer pharmaceutical care to.
The aim of this self-directed e-course is to support you to recognise how your skills, knowledge, understanding and professional behaviours allow you to provide safe and effective care to the people you serve, as the pharmacy technician role continues to evolve.
You will complete a self-assessment framework to help you to identify your personal learning needs and this will direct you to specific elements of this e-course that will help you to meet them.
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:This e-learning from CPPE has been developed to support pharmacy technicians to further their understanding of professionalism, apply professional judgement in different situations and develop knowledge to improve patient care, experiences and outcomes.
3h:00m (for events this includes pre and post event learning)
Learning Objectives:
After completing this e-learning programme, you should be able to:The Consultation skills for pharmacy practice (CSfPP) website has been developed in association with Health Education England to support pharmacy professionals in developing patient-centred consultation practice; it presents a six-step learning and development pathway with useful tools and resources to support personal reflection, learning and assessment.
You can access this website here: Consultation skills for pharmacy practice
Learning Objectives:
By working through the six-step pathway you should be able to:This resource is not currently available to you, click for more information.
Pharmacy technicians are ideally placed to support patients to make the most of their medicines and this programme is designed to equip you to undertake this role.
This learning programme will help you to understand the needs of patients and to choose the best solution for medicines support, allowing patients to take their medicines effectively, while maintaining their independence.
3h:00m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:The aim of this learning resource is to give you the skills, knowledge and confidence to deal professionally with any safeguarding issues that may arise in the course of your practice. Note that this programme was previously titled Safeguarding children and vulnerable adults – a guide for the pharmacy team.
Completion of the programme and the associated Level 2 assessment will fulfil the safeguarding requirements at Level 2 for pharmacists and pharmacy technicians as required by the intercollegiate documents Safeguarding children and young people and Adult safeguarding.
Completion of the programme and the associated Level 1 assessment will allow pharmacy support staff to prove their competence at Level 1 as required by the intercollegiate document Safeguarding children and young people and Adult safeguarding.
3h:00m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programmme you should be able to:This e-learning programme provides key information about repeat dispensing, practical implications of implementing the service and how to use electronic repeat dispensing. It is an interactive programme including videos, quizzes and reflective exercises.
2h:00m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:With the increased pressures and demands of pharmacy, this programme discusses how skill mix can improve your work efficacy and how to conduct an effective skill mix.
1h:30m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:This e-assessment is linked with the practice standards for consultation skills and the CPPE consultation skills learning programmes.
Why should I do this assessment?
Completing this assessment will help you to check your progress and your ability to meet the competencies set out in the practice standards for consultation skills. Passing the assessment will provide assurance to you, your colleagues, other healthcare professionals and patients that you are able to recognise good practice, as well as practice that needs development.
Access and successful completion of this assessment will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.
This e-assessment is linked with the CPPE Safeguarding children and adults at risk: a guide for the pharmacy team e-learning programme and assesses you on the learning objectives within the programme.
Why should I do this assessment?
This e-assessment completes the learning you began with the CPPE Safeguarding children and adults at risk e-learning programme. Successful completion will provide evidence of your learning at Level 1 of the Intercollegiate Document: Safeguarding children and young people - roles and competencies for healthcare staff and Intercollegiate Document: Adult safeguarding – roles and competencies for healthcare staff.This e-assessment is linked with the CPPE Safeguarding children and adults at risk: a guide for the pharmacy team e-learning programme and assesses you on the learning objectives within the programme.
Why should I do this assessment?
This e-assessment completes the learning you began with the CPPE Safeguarding children and adults at risk – a guide for the pharmacy team programme. Successful completion will be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It will also provide evidence of your learning at Level 2 of the Intercollegiate Documents: Safeguarding Children and Young People – Roles and Competences for Healthcare Staff (Fourth edition 2019) and Adult Safeguarding: Roles and Competencies for Health Care Staff (2018). If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.Most of us have faced a situation of conflict or difference of opinion at some time. This programme will help you have a clearer understanding of conflict and how it arises. By reading through this guide and taking part in the exercises it includes you will be more equipped to resolve conflict satisfactorily in a way which can result in a positive outcome for all involved.
Please note: after ordering this programme, you will be redirected to an external website where the resource is hosted. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.
3h:00m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:Please help us improve our website by letting us know what you like and reporting anything that isn't quite right.