NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

New medicines service



Welcome to the New medicine service page.

The new medicines service is an advanced service which aims to support patients with long-term conditions who are prescribed a medicine for the first time. It focuses on specific patient conditions and therapy areas. The 2014 evaluation of the new medicines service found that patients adherence increased by about 10%, and that a large number of medicine problems were identified and dealt with by community pharmacy. This service is now part of the pharmacy contract quality payments scheme.

On this page you will find information about the knowledge and skills required to provide a new medicines service. There are a variety of resources to support you to increase your understanding and enable you to you demonstrate that you can provide this service. You must complete a self-assessment of readiness before you provide the service, and you can find information about this self-assessment process on this page.

If you want to extend your learning, why not have a look at the programmes on the specific therapy areas that the new medicines service covers. They aim to increase your confidence supporting patients with specific advice, and suggest useful resources that you can use to plan and take part in effective patient-centred consultations.


When you have worked through this e-learning programme, you will have gained an understanding of how the NMS should be delivered in a patient-centred, effective way as part of your day-to-day practice.

2h:00m (for events this includes pre and post event learning)

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • describe the background of the NMS, including the evidence base
  • describe possible options to engage and recruit patients into the service
  • explain how to deliver a patient-centred approach to supporting individuals with their medicines.
external resource

This resource is for the PSNC web page providing information for the New Medicine Service (NMS)

external resource

The New Medicine Service (NMS) was the fourth Advanced Service to be added to the Community Pharmacy Contractual Framework; it commenced on 1st October 2011.

external resource

This resource will provide links to the The NMS-Project study reports.

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