NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Mental health cards

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This programme is designed for pharmacy professionals in all sectors to gain new insights into different areas of mental health and how you, in your own setting and practice, can make a difference to people with these, often invisible, conditions.

The cards focus on different areas of support for people living with mental health conditions.


Learning Objectives:

On completion of all aspects of this programme you should be able to:
  • define a range of mental health conditions and recognise the impact that these can have on people's lives
  • identify appropriate support options that you can offer to people with different mental health conditions
  • demonstrate patient-centred consultation skills to engage people living with mental health conditions
  • promote physical health and wellbeing as part of a treatment regime and encourage positive lifestyle choices
  • provide mental health first aid to people in a crisis situation
  • explain the importance of medicines optimisation as a strategy to support people living with mental health conditions
  • support a non-discriminatory approach to people with mental health conditions, both inside and outside of the workplace.
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Watch our CPPE animation on mental health, and think about how you can improve your person-centred care when consulting with people with mental health conditions

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Complete this case study to find out more about Ryan and his new medicines.

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Complete the case study to find out more about Elsie. She is 80-years-old and had dementia.

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Complete the case study to find out more about how you can support Grayson.

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Complete this case study to find out more about Chirag and the problems presented by his behaviour.

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Complete this case study to find out more about Paul and how he can support his daughter, Sienna. Sienna is 11 years old and struggles with anxiety.

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The aim of this learning programme is to update your knowledge on the changes that come with ageing and the impact these have on health and medicines use for older people. It also explores the roles of the multidisciplinary teams to help you to understand how pharmacy can link in with them to improve health outcomes for older people and to provide support for their carers.


6h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • explain the importance of taking a person-centred approach to support older people with their medicines use, which reflects the differing needs of older people, especially those who are frail or have mental health problems
  • outline the healthcare settings commonly used by older people, the role of various people who provide care for older people and the role of pharmacy in supporting the safe transfer of care between settings
  • describe the impact of the physical, behavioural and socio-economic challenges faced by older people on their use of medicines and how pharmacy services can support medicines optimisation
  • describe the effects of ageing on the pharmacokinetics and pharmacodynamics of medicines and the causes and consequences of polypharmacy
  • outline the role of the pharmacy team in safeguarding vulnerable older people.
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Complete this case study to find out more about Dee. She is 32 years old and has recently given birth to her first baby, Sam.

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Complete this case study to find out more about Vitesh who was diagnosed with schizophrenia two years ago.

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Complete this reflective activity to find out more about Harry who was diagnosed with paranoid schizophrenia five years ago.

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Complete this case study to find out more about Jace, a you man who visits a pharmacy in an agitated state. He stopped taking his medication 3 weeks ago.

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