NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Learning disabilities

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Empowering people with learning disabilities is a priority for NHS England. Giving people with learning disabilities their families and carers more involvement in decisions over their care is fundamental to the planning of future services. We have a range of resources to enable you to contribute and respond more effectively to the needs of people with a learning disability, their carers and their support workers. The learning on this page aims to help you gain a deeper understanding of people’s experiences with pharmacy professionals, improve your communication and consultation skills with people living with a learning disability and support medicines optimisation for people living with a learning disability.

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This distance learning programme will enable you to support people with a learning disability and their families to manage behaviours that challenge, in line with National Institute of Health and Care Excellence guidance. It will also empower you to adopt a holistic approach to medicines optimisation to help people with a learning disability to be involved in the consultation when they can and to make the most of their medicines.


8h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • categorise a range of learning disabilities and the differences in capability that can occur in each of these
  • describe key policy drivers that support change in the management of people with a learning disability
  • explain consent to a person with a learning disability and recognise when to involve family members, carers and support workers in the consultation
  • demonstrate patient-centred consultation skills and behaviours to meet the needs of people with a learning disability
  • promote physical health and wellbeing and support patients to manage their concurrent physical health conditions
  • identify people with a learning disability and concurrent mental health disorder and provide them with advice and support
  • support people with a learning disability and their families to manage behaviour that challenges, in line with National Institute of Health and Care Excellence guidance
  • explain the importance of a holistic approach to medicines optimisation as a strategy to help people with a learning disability make the most of their medicines.
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The aim of this e-learning programme is to improve the understanding and skills of community pharmacy teams in implementing the Accessible Information Standard to support people with communication difficulties.


1h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • discuss your responsibilities as a pharmacy team member with regards to the Accessible Information Standard
  • describe the importance of meeting customers' communication needs
  • identify patients with communication difficulties
  • explain how your pharmacy will record, highlight and share information about patients' communication needs
  • deliver effective solutions to meet individuals' communication needs
  • train other pharmacy team members to enable them to implement the requirements of the Accessible Information Standard.
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The Learning disabilities clinical factsheet will help you to refresh your knowledge and provide you with links to further resources on supporting people with learning disabilities.

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STOMP stands for stopping over medication of people with a learning disability, autism or both.

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The Oliver McGowan Mandatory Training on Learning Disability and Autism supports the Government requirement for the health and social care workforce to receive learning disability and autism training appropriate to their role. This is to ensure that they have the right skills and knowledge to provide safe, compassionate and informed care to autistic people and people with a learning disability.

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Clinical guide for front line staff to support the management of patients with a learning disability and autistic people – relevant to all clinical specialties

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How CQC regulates providers supporting autistic people and people with a learning disability.

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external resource

This guideline covers services for children, young people and adults with a learning disability (or autism and a learning disability) and behaviour that challenges. It aims to promote a lifelong approach to supporting people and their families and carers, focusing on prevention and early intervention and minimising inpatient admissions.

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Learning disability has been invisible for too long. It’s time to see people with a learning disability for all they are and all they can be. Join the Here I Am campaign, spread the word and help change the future.

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