Immunisation

Before delivering vaccination services you need to undertake training, gain competence, access and be familiar with the service specification and the associated Patient Group Direction (PGD) or national protocol. You can find out more on our Vaccination Services page.

The aim of this learning programme is to increase your knowledge of influenza and develop your skills in delivering an integrated, person-centred flu vaccination service.

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

• describe the types of influenza virus
• explain the transmission, incubation and symptoms of flu
• discuss the prevalence and impact of flu on public health
• identify patient groups who are at risk from the effects of flu
• describe the types of flu vaccine available and methods of administration
• explain the actions required to prepare a pharmacy team to deliver a flu vaccination service
• engage confidently in consultations with patients regarding flu and flu vaccination
• reflect upon patients’ concerns and expectations about flu and flu vaccination and apply a person-centered approach to supporting individuals.

An online course supporting pharmacy professionals to deliver safe, effective, high-quality, person‑centred vaccination services, including training requirements and competence assessment.

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

• explain the role of vaccination in the public health agenda
• describe the legal aspects of vaccination
• list the guidance and resources on vaccination
• identify the minimum training requirements to become a competent vaccinator and how to assess competence
• use a person-centred approach in vaccination consultations to provide safe and effective care
• assess your practice to identify your strengths and areas for improvement 
• create an action plan to enhance your knowledge and skills for delivering high-quality, safe, effective and person-centred vaccination services.

The Safeguarding Children Level 1 e-learning programme and assessment covers the statutory and mandatory training to meet the learning outcomes in the UK Core Skills Training Framework (England) v1.1.

To meet Level 1 safeguarding requirements, you should also complete the Safeguarding Adults Level 1 e-learning and assessment.

If you are required to meet Level 2 safeguarding training and competency, in addition to this Safeguarding Children Level 1 programme, you should also complete the following e-learning and assessments:

• Safeguarding Children Level 2
• Safeguarding Adults Level 1
• Safeguarding Adults Level 2

Please note: The Safeguarding children Level 1 e-learning and assessment programme provided by NHS England’s elearning for healthcare (elfh) hub is accessed by clicking on the Access button above. When you reach the elfh webpage, you will need to create an elfh account if you have not already done so. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

• describe potential indicators of child maltreatment in its different forms; physical, emotional and sexual abuse, neglect, grooming and exploitation to support and/or commit acts of terrorism (known as radicalisation)
• show an awareness of child trafficking, female genital mutilation (FGM), forced marriage*, modern slavery, gang and electronic media abuse, sexual exploitation, county lines (young people involved in organised crime who are coerced to traffic drugs or other illegal items around the country)
• describe the risks associated with the internet and online social networking
• show an awareness of the vulnerability of looked-after children, children with disabilities, unaccompanied children, care leavers, young carers and missing children 
• understand the impact a parent or carer's physical and mental health can have on the wellbeing of a child or young person, including the impact of domestic abuse and violence and substance misuse
• understand the importance of children’s rights in the safeguarding/child protection context
• indicate what you should do if you have concerns, including who to report them to and where to get advice.
• show an awareness of relevant legislation (Children Act 1989, Children Act 2004, and Children and Social Work Act 2017 and the Sexual Offences Act 2003).

*child marriage (Marriage and Civil Partnership (Minimum Age) Act 2022)

The Safeguarding Children Level 2 e-learning programme and assessment covers the statutory and mandatory training to meet the learning outcomes in the UK Core Skills Training Framework (England) v1.1.

To meet Level 2 safeguarding training and competency, in addition to this Safeguarding Children Level 2 programme, you should also complete the following e-learning and assessments:

• Safeguarding Children Level 1
• Safeguarding Adults Level 1
• Safeguarding Adults Level 2

Please note: The Safeguarding Children Level 2 e-learning and assessment programme provided by NHS England’s elearning for healthcare (elfh) hub is accessed by clicking on the Access button above. When you reach the elfh webpage, you will need to create an elfh account if you have not already done so. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

• describe what constitutes child maltreatment and identify signs of child abuse or neglect
• act as an effective advocate for the child or young person
• understand the potential impact of a parent or carer's physical and mental health on the wellbeing of a child or young person in order to identify a child or young person at risk
• identify your own professional role, responsibilities and professional boundaries, and understand those of colleagues in a multidisciplinary team and multi-agency setting
• describe how and when to refer to social care if a safeguarding and/or child protection concern is identified
• document safeguarding and/or child protection concerns in a format that informs the relevant staff and agencies appropriately
• maintain appropriate records including being able to differentiate between fact and opinion
• identify the appropriate and relevant information and how to share it with other teams
• show awareness of the risk of FGM in certain communities, be willing to ask about FGM in the course of taking a routine history where appropriate to role, know who to contact if a child makes a disclosure of impending or completed mutilation, show awareness of the signs and symptoms and be able to refer appropriately for further care and support, including the FGM mandatory reporting duties to the police, in accordance with current legislation
• show awareness of the risk factors for grooming and exploitation to support and/or commit acts of terrorism (known as radicalisation), and know who to contact regarding preventive action and supporting those vulnerable young persons who may be at risk of, or are being drawn into, terrorist-related activity
• identify and refer a child suspected of being a victim of trafficking and/or sexual exploitation.

The Safeguarding Adults Level 1 e-learning programme and assessment covers the statutory and mandatory training to meet the learning outcomes in the UK Core Skills Training Framework (Engalnd) v1.1.

To meet Level 1 safeguarding requirements, you should also complete the Safeguarding Children Level 1 e-learning and assessment

If you are required to meet Level 2 safeguarding training and competency, in addition to this Safeguarding Adults Level 1 programme, you should also complete the following e-learning and assessments:

• Safeguarding Adults Level 2
• Safeguarding Children Level 1
• Safeguarding Children Level 2

Please note: The Safeguarding Adults Level 1 e-learning and assessment programme provided by NHS England's elearning for healthcare (elfh) hub is accessed by clicking on the Access button above. When you reach the elfh webpage, you will need to create an elfh account if you have not already done so. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

• recognise potential indicators of abuse, harm and neglect
• describe the action to take if you have concerns, including to whom you should report your concerns and from whom to seek advice
• have a basic knowledge of the relevant legislation.

The Safeguarding Adults Level 2 e-learning programme and assessment covers the statutory and mandatory training to meet the learning outcomes in the UK Core Skills Training Framework (England) v1.1.

To meet Level 2 safeguarding training and competency, in addition to this Safeguarding Adults Level 2 programme, you should also complete the following e-learning and assessments:

• Safeguarding Adults Level 1
• Safeguarding Children Level 1
• Safeguarding Children Level 2

Please note: The Safeguarding Adults Level 2 e-learning and assessment programme provided by NHS England’s elearning for healthcare (elfh) hub is accessed by clicking on the Access button above. When you reach the elfh webpage, you will need to create an elfh account if you have not already done so. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.

Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

• describe what constitutes harm, abuse and neglect and identify any signs of them
• ensure effective advocacy is provided where required (for example where there are mental capacity or communication issues, in line with the legislation and professional guidance)
• identify your professional role, responsibilities and professional boundaries, and those of your colleagues in a multidisciplinary team and multi-agency setting
• explain how and when to refer to social care in accordance with organisational policies if you have identified an adult safeguarding concern
• document safeguarding concerns in a format that informs the relevant staff and agencies appropriately
• maintain appropriate records including being able to differentiate between fact and opinion
• identify the appropriate and relevant information and know how to share it with other teams
• describe key statutory and non-statutory guidance and legislation including Human Rights Act and mental capacity legislation in country of practice
• show awareness of the risk factors for radicalisation and know who to contact regarding preventive action and supporting those persons who may be at risk of, or are being drawn into, terrorist related activity.

The aim of this programme is to support you to apply underpinning safeguarding knowledge and develop the confidence and skills to identify and report safeguarding concerns you encounter in practice. It will enable you to consider how you can take a person-centred approach to safeguarding and understand how you can meet your safeguarding responsibilities in whichever sector(s) of practice you work.

Please note: 

A revised Intercollegiate document (2025) Safeguarding children and young people & children and young people in care: Competencies for health care staff was published in November 2025. We are currently reviewing this e-learning programme in light of this publication.

Completion of this programme is not sufficient on its own to meet the core Level 2 safeguarding training requirements. Pharmacy professionals must also complete the elearning for healthcare (elfh) Level 1 & 2 learning and assessments (or equivalent). You can access the elfh safeguarding programmes here:

Safeguarding adults Level 1

Safeguarding adults Level 2

Safeguarding children Level 1

Safeguarding children Level 2

Learning Outcomes:

• explain your role and responsibilities in safeguarding adults, children and young people
• recognise potential signs of neglect and abuse that you may encounter in pharmacy practice across integrated care systems
• use your knowledge of guidance and legislation to identify safeguarding concerns where a person lacks the mental capacity to consent and make decisions for themselves
• take appropriate action when you identify a safeguarding concern, including seeking advice, reporting, appropriately sharing information and recording your concerns
• apply your learning to take a person-centred approach to safeguarding concerns
• build a toolkit of resources to support you and your pharmacy team when dealing with safeguarding concerns.

This page provides information on the Respiratory Syncytial Virus (RSV) vaccination and Pertussis vaccination programmes that some pharmacies are taking part in via a National Enhanced Service.

This e-assessment is linked with the practice standards for consultation skills and the CPPE consultation skills learning programmes.

Why should I do this assessment?

Access and successful completion of this assessment will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the different competency frameworks that apply across your career. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.

This e-assessment will assess you on issues relating to the influenza vaccination. Underpinning knowledge about influenza immunisation can be found in the BNF, Summary of product characteristics for each vaccine, the Green book and in the CPPE Influenza e-learning programme.

Why should I do this assessment?

Access and successful completion of this e-assessment will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the different competency frameworks that apply across your career. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.

This e-assessment is linked with the CPPE Vaccination: delivering a high-quality service e-learning programme and assesses you on the programme’s learning outcomes. 

Why should I do this assessment?

This e-assessment completes the learning you began with the CPPE Vaccination: delivering a high-quality service e-learning programme. Access and successful completion will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a revalidation record on the learning. It may also provide evidence for achieving competencies in the different competency frameworks that apply across your career. 

This guide explains about measles, mumps and rubella and the MMR vaccination which helps protect against all 3 diseases.