NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

COVID-19

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Find copies of letters sent to community pharmacy and other primary care professions and all other relevant guidance from NHS England and NHS Improvement.

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Health Education England has developed an e-learning resource in response to the coronavirus global pandemic aimed at the entire UK health and care workforce. Includes resources for pharmacy staff.

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This e-learning programme is for all pharmacy professionals undertaking virtual consultations. It has been developed to support you in applying your existing consultation skills when undertaking consultations via video and over the phone.


2h:30m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • explain the similarities and differences between remote and face-to-face consultations
  • identify when it is suitable to undertake a remote consultation and when a face-to-face consultation should be offered
  • describe the steps you can take to prepare for a remote consultation
  • discuss the way that the CONSULT model can be used to support the planning and undertaking of a remote consultation
  • identify actions that you can take throughout a remote consultation, in order to build rapport and manage challenges
  • relate your learning to existing consultation skills, in order to successfully undertake remote consultations.
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The aim of this guide is to support pharmacy professionals in returning to community pharmacy or hospital pharmacy practice after a gap in professional practice.

We recognise that some pharmacy professionals who are returning to practice via the temporary register, or otherwise, may need to complete some continuing professional development to feel confident in their role and this will be different for each individual.

To help you reflect on where you are now, and to make sure the programme meets your personal learning needs, we have included two self-assessment frameworks: one for community pharmacy and one for hospital pharmacy. Once you have completed the self-assessment, you can visit the topic area(s) relevant to your personal learning needs.


20h:00m (for events this includes pre and post event learning)


Learning Objectives:

Once you have identified your own personal learning needs, the different topic areas in this programme will support you to:
  • locate important information and updates relating to the COVID-19 outbreak
  • work within the current legislative framework and demonstrate professionalism
  • recognise the importance of patient safety and apply policies and procedures to support this
  • apply current controlled drugs legislation and good practice, including supply, instalment dispensing and supervised administration
  • explain the digital technology used in practice
  • apply confidentiality and data protection in practice
  • consider key consultation and communication skills to ensure person-centred care and effective communication with the wider healthcare team
  • locate resources to update your clinical knowledge
  • apply techniques to ensure personal and team resilience.
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This e-learning programme provides key information about repeat dispensing, practical implications of implementing the service and how to use electronic repeat dispensing. It is an interactive programme including videos, quizzes and reflective exercises.


2h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • describe what the NHS repeat dispensing service is and the rules and regulations governing the service
  • explain how to provide a safe and efficient repeat dispensing service
  • list nine key requirements of repeat dispensing
  • explain repeat dispensing and its benefits to patients and assess whether the service is suitable for them
  • compare and contrast paper-based and electronic repeat dispensing
  • list the benefits and challenges associated with repeat dispensing from a prescriber, practice staff, pharmacy team and patient perspective.
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Latest developments from the NHS and pharmacy bodies, as well as the implications for pharmacists and UK medicines supply.

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The first COVID-19 rapid guidelines from NICE include critical care; delivery of systemic anticancer treatment; and dialysis service delivery.

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Guidance and advice on treatment during the COVID-19 pandemic from a variety of professional bodies.

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This e-assessment is linked with the CPPE Repeat dispensing e-learning programme and assesses you on the learning objectives within that programme.


Why should I do this assessment?

This e-assessment completes the learning you began with the CPPE Repeat dispensing e-learning programme. Access and successful completion will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.
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Updates from the professional leadership body for pharmacy technicians.

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Requests for support for individuals or organisations can be made by any health professional and from local authorities. This guidance explains how the programme works and how to refer patients for support.

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Novel coronavirus (COVID-19) standard operating procedure for community pharmacy – from NHS England and NHS Improvement.

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Download resources to support the campaign to inform the general public about how to protect themselves and others from coronavirus/COVID-19.

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Novel coronavirus (COVID-19) standard operating procedure for general practice – from NHS England and NHS Improvement.

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NHS England and NHS Improvements’ bulletin provides resources on health policy and practice for GPs and the primary care audience.

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An interactive document from NHS England and Improvement that provides a range of ideas and options for different professionals, including clinicians.

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Resources available to PCPA members & non-members, all pharmacy professionals, regardless of role and sector.

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Guidance for primary care, secondary care and community health, social care and ambulance services.

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Information on electronic repeat dispensing from NHS Digital.

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Useful information for pharmacy contractors.

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