Transcript
Welcome to the consultation skills advanced page/topic. This page/topic aims to build upon the core knowledge, skills and behaviours covered in the consultation skills core page. The role of the pharmacy profession is growing and evolving, and with the introduction of more pharmacists working in general practice, enhancing communication and consultation skills has become even more important. This page offers you the opportunity to advance your practice by looking at how you can carry out consultations with specific patient groups. The aim is to equip with you with the necessary skills to be able to make a difference with every type of consultation, and help to increase patients’ health and wellbeing. Have you ever thought about how you can change your consultation style to support patients who are living with dementia, or other mental health issues? How having a carer or family member involved can change the dynamics of the consultation, and how you would manage this three-way consultation? On this page you will find lots of information to support you to advance your current practice. To start you might want to look back over the CSfPP practice standards and reflect on where you are now, and any areas you want to develop further. Once you have done that take a look at the advanced learning section and work through some of the activities.
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This learning will support you to adopt a person-centred approach to involving people with dementia in consultations and decisions about their treatment and health.
4h:00m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:This resource is not currently available to you, click for more information.
In this programme you will consider what is different about consulting with people with mental health problems. You will also recognise the impact of stigma and discrimination experienced by those with mental health problems and how to adapt your consultation style to address their needs and concerns.
3h:00m (for events this includes pre and post event learning)
Learning Objectives:
After completing this e-learning programme, you should be able to:This resource is not currently available to you, click for more information.
Involving children in the discussion about their care can improve outcomes and promote ownership of health. This e-learning programme focuses on the key skills and behaviours you can adopt to make sure you communicate effectively with children and young people and manage the triadic consultation effectively.
2h:30m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:In this programme, we consider the key skills and behaviours you can adopt to ensure a patient-centred approach when consulting with people with physical disabilities. We focus on sight loss, hearing loss and mobility problems, and look at ways you can prepare for and conduct a successful consultation.
2h:30m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:This is a downloadable programme that enables you to describe the key communication and consultation skills and techniques required for person-centred care. You will learn how to explore a person’s beliefs, ideas, concerns and expectations and tailor the consultation to help them get the best from their medicines and to make informed health and lifestyle choices. The programme also develops your skills in engaging the person in shared decision making and enabling them to be a true partner in the consultation.
10h:00m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:In this video-based e-learning programme, we consider the key skills you can use to take an effective clinical history. The program uses the Calgary-Cambridge guide to take you through the clinical history-taking process and introduces you to tools and resources to help you demonstrate a patient-centred approach to the consultation.
3h:00m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:This distance learning programme will enable you to support people with a learning disability and their families to manage behaviours that challenge, in line with National Institute of Health and Care Excellence guidance. It will also empower you to adopt a holistic approach to medicines optimisation to help people with a learning disability to be involved in the consultation when they can and to make the most of their medicines.
8h:00m (for events this includes pre and post event learning)
Learning Objectives:
On completion of all aspects of this learning programme you should be able to:This course is delivered by future learn and provides healthcare professionals with the tools to conduct consultations and obtain basic observations remotely and safely, including basic triage.
Participants will learn how to conduct history taking virtually and take essential observations in a remote setting. They will also consider safe patient management and how to triage patients via remote consultations.
This e-assessment is linked with the practice standards for consultation skills and the CPPE consultation skills learning programmes.
Why should I do this assessment?
Completing this assessment will help you to check your progress and your ability to meet the competencies set out in the practice standards for consultation skills. Passing the assessment will provide assurance to you, your colleagues, other healthcare professionals and patients that you are able to recognise good practice, as well as practice that needs development.
Access and successful completion of this assessment will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.
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