NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Seeing you better: Culturally competent person-centred care learning campaign

Thank you for visiting our campaign page, which is designed to help you consider the beliefs, values and cultures of the people you see in practice, and to demonstrate dignity and respect while delivering equality.

Introduction
In their work on equality, diversity and inclusion, the University of Exeter defines cultural competence as the ability to ’understand and interact effectively with people regardless of difference’. CPPE has developed this four-week campaign to help you, as pharmacy professionals, reflect on:

  • how competent you are in engaging with and learning about different cultures and communities
  • your confidence in delivering culturally competent person-centred care
  • your plans to develop your cultural awareness and competence
  • the benefits to you and the communities you serve as your cultural competence develops.

This campaign will help you to actively seek knowledge about the experiences of people from different cultures to your own, and enhance your understanding of them. You will learn the importance of sensitively asking questions instead of making assumptions about a person’s beliefs, values, needs and/or concerns. You will explore how to identify a person’s needs and preferences and treat them with dignity and respect regardless of their race, religion, physical or learning ability, gender, age, sexuality, current health, socio-economic status, or how they choose to live.

As you work through the activities, you can record your reflections in the spaces provided. At the end of the campaign, you will be able to download all your comments in one document.

To get you started, watch this introduction video (10 minutes) with Nina Barnett and Sneha Varia. Nina and Sneha discuss what they believe the pharmacy profession is already doing well, and how developing our culturally competent person-centred practice can help us raise the bar even further. They honestly share their stories of how making small changes to the way they communicate with people can transform their relationship with them.

Use the arrows to scroll between the weekly challenges.

Key learning points

Challenge 10 is to share a key learning point. Here we will show your key learning points (latest 100 shown):