Equip yourself to deliver high-quality services

Our learning portfolio will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

The Quality Payments Scheme is a priority for many pharmacies. We are here to support you in working towards and meeting the criteria.

If you are developing your advanced services in order to meet the gateway criteria we have a new guide, New medicine service: getting it right. The guide tells you what you need to know about providing the NMS service and where to find key resources.

We have worked with Pharmacy Voice to develop a new updated Safeguarding children and vulnerable adults: a guide for the pharmacy team e-learning programme and assessments. The programme and assessments support you in achieving both Level 1 and Level 2 safeguarding status and being confident in your actions if you suspect a child or vulnerable adult is being abused.

Public health is another key area of the scheme. Look out for our new programme, An introduction to public health, comming soon, which will help you gain a better understanding of the public health priorities in your locality and how you can support your community. You may be working through the Healthy Living Pharmacy Level 1 self-assessment process. Our tutor-supported e-course Healthy Living Pharmacy – developing your services will be running in early 2017. We're also running Leadership for Healthy Living Pharmacies events throughout the year to help you gather evidence to meet the criteria.  

You are probably very familiar with the Declaration of Competence (DoC) system now and use it to assure your competence to provide many of the public health services. If you wish to know more about the DoC system visit our DoC page where you can download A guide to using the Declaration of Competence (DoC) system. Commissioners may also want to know more about DoC and how CPPE can support them in the delivery of training for pharmacy professionals.

Good consultation skills are essential to engage patients in their own care, whether it is around medicines or public health. You can find all the relevant learning to support you in developing your patient-centred practice by visiting the Consultation skills web page.