Pharmacy quality scheme : CPPE

Pharmacy Quality Scheme

Be aware: Information shown on this page describes requirements for year four (2022/23) of the Pharmacy Quality Scheme (PQS). Currently we have no confirmation of the requirements for year five (2023/24) of the PQS.

As soon as we have confirmation, this message will change and these pages will be updated accordingly. Apologies for any inconvenience caused.

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Risk management and safeguarding domain

Learning and assessment from, or hosted by, CPPE is linked to two quality criteria for the Risk management and safeguarding domain:

Risk review update
Domestic abuse prevention campaign

Health Education England (HEE) offer learning for this domain, linked to one quality criterion:

Safeguarding level 3

Completing the learning, assessment and training as detailed here, does not mean that your pharmacy is entitled to a PQS payment for the Risk management and safeguarding domain. Contractors need to ensure that they meet all elements of this domain, as well as the gateway criteria, to be eligible to claim for this domain when they make their PQS declaration.

Click on the items in the dropdown menus below to learn more about the learning and assessment that you need to complete, to work towards the criteria listed above.

Risk review update - all registered pharmacy professionals

By the end of 31 March 2023, all registered pharmacy professionals working at the pharmacy on the day of declaration must have satisfactorily completed the CPPE Risk management guide and passed the e-assessment.
Please note, for the 2023/24 PQS, registered pharmacy professionals will be required to have satisfactorily completed the CPPE risk management guide and passed the e-assessment within the four years prior to 31 March 2024 (between 1 April 2020 and 31 March 2024). Originally, this four year requirement was due to be introduced into the 2022/23 PQS but due to the start date of the scheme being delayed, it has been agreed to delay this requirement until the 2023/24 Scheme.
By the end of 31 March 2023, all registered pharmacy professionals working at the pharmacy on the day of declaration must have satisfactorily completed, within the last two years (between 1 April 2021 and the end of 31 March 2023), the CPPE Sepsis e-learning and passed the e-assessment, .

There are two CPPE learning programmes and associated assessments linked to this criterion:

Risk management guide – all registered pharmacy professionals

Patient safety is integral to what pharmacy professionals do, but due to the nature of your work, in your practice there will be inherent risks. The guide aims to help you consider what these risks are and how to minimise them. The guide will support you to manage incidents when they do occur.

To complete the CPPE learning as part of this element of the criterion, you need to take the following steps:

Step 1 - guide

We sent a paper copy of the CPPE Risk management guide to everyone on the GPhC register in February 2018. If you plan to use your paper copy, please download, and read the programme update from January 2021. If you do not have a paper copy, you can access and download a copy of the CPPE Risk management guide below.

If you are using the interactive PDF version of this programme, please ensure you download and save a copy of it to your computer before attempting to make and save any changes. If you try and make changes in your browser, there is a strong likelihood of losing your work.

Access the digital version of the guide and update

Step 2 - e-assessment

Passing this e-assessment shows that you have met the learning outcomes for the CPPE Risk management guide. As with all assessments, we recommend that you complete the learning programme before attempting the assessment. (You are required to complete the guide and e-assessment to meet the requirements for PQS.) When you have passed the e-assessment, you will be able to download a certificate of achievement from your learning record, or via the tracker on the PQS home page (click on the ‘Home’ button at the top of this page).

Access the e-assessment

Sepsis e-learning programme – all registered pharmacy professionals

Sepsis is a potentially life-threatening condition that can affect an estimated 245,000 people-per-year in the UK (UK Sepsis Trust). Early diagnosis is critical for patients to have the best outcomes from sepsis. As a pharmacy professional, you should be equipped with the knowledge and tools to identify when a patient is at risk of sepsis and respond in a safe and appropriate way. The NHS England Second sepsis action plan highlights the need to ensure there is a specific focus on sepsis education for healthcare staff, such as community pharmacists and their teams.

To complete the CPPE learning as part of this element of the criterion, you need to take the following steps:

Step 1 - e-learning

This e-learning consists of six short case studies on the topic of sepsis. Each case is in a different setting, but relevant to practice. Registered pharmacy professionals must complete all six case studies.

Case study 1 - Community practice

Case study 2 - Hospital practice

Case study 3 - General practice

Case study 4 - Sepsis in children

Case study 5 - Sepsis in pregnancy

Case study 6 - Sepsis in the care home environment

Access the Sepsis page

Step 2 - e-assessment

Passing this e-assessment shows that you have met the learning outcomes for the CPPE Sepsis e-learning. As with all assessments, we recommend that you complete the learning programme before attempting the assessment. (You are required to complete the e-learning and e-assessment to meet the requirements for PQS.) When you have passed the e-assessment, you will be able to download a certificate of achievement from your learning record, or via the tracker on the PQS home page (click on the ‘Home’ button at the top of this page).

Access the e-assessment

Domestic abuse prevention campaign - all patient facing staff who provide advice on medicines or healthcare

Hosted by crisis response charity Hestia, UK SAYS NO MORE is the national prevention and awareness campaign for domestic abuse and sexual violence. It is the home of Safe Spaces and managing host of The Home Office’s Ask for ANI code word scheme. Hestia has developed the Safe Spaces training e-learning programme to provide an overview of domestic abuse, what it is and who it affects. It also provides guidance about what to do in the event of someone entering your pharmacy looking for a safe space.

The elements of the Domestic abuse prevention campaign quality criterion that relate to learning and assessment are:

By the end of 31 March 2023, all patient facing staff that provide advice on medicines or healthcare*, working at the pharmacy on the day of declaration, who do not fall under the exemption outlined in the footnote, must have satisfactorily:

Completed the Domestic abuse awareness (Safe Spaces) training which is hosted on the CPPE website and have passed the quiz on the training.
Read and understood the domestic abuse Ask for ANI and Safe Spaces schemes: training toolkit

At least one person responsible for the premises has:

Read and understood the Safe Spaces Set-up Toolkit

*Staff members, who have been affected by domestic abuse and do not wish to undertake the Safe Spaces training, are exempt from completing it. Contractors must record the number of staff at the pharmacy who have not undertaken the training under this exemption. This will need to be approached with sensitivity.

You can access the Domestic abuse awareness (Safe Spaces training) e-learning (incorporating the quiz assessment) from the CPPE website by clicking on the button below. If you do not have a CPPE account, you will need to register with us (free of charge) to access this programme. Click here to register with CPPE.

Access the domestic abuse awareness (Safe Spaces training) e-learning

You will need to work through the learning to access the quiz at the end of the programme. When you have passed the quiz, you will be able to download a certificate of achievement from your CPPE learning record, or via the tracker on the PQS home page. (Click on the ‘Home’ button at the top of this page.)

Toolkits

You can access the additional training resources required to meet this criterion on the UK SAYS NO MORE website. We have provided the links below: