This is a video-based programme where you will watch experts demonstrating the key phrases, skills and techniques for a person-centred approach to consultations. The interactive activities will help you apply your learning to practice and make best use of the time during a consultation. You will also be able to explain the concept of clinical empathy and how to demonstrate this in practice.
On completion of all aspects of this learning programme you should be able to:
On your computer: You can access this e-learning programme through your web browser on your computer. You will need to be connected to the internet while you work through it. You may be taken to another website to complete this programme.
On your tablet device: To access this programme on a mobile device or tablet you may need to download the free Articulate app or you can access this programme through your web browser. If you access this programme on a device with a smaller screen, functionality may be reduced.