NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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Urgent care: playing your part

  • Released: 12/2014
  • Reviewed: 03/2018
  • Study time: 2h:0m

The aim of this e-learning programme is to provide community pharmacy teams with the information and resources they need to understand their role in urgent care and to develop and provide quality services that improve patient experience and outcomes within urgent and emergency care pathways.

There is no formal assessment associated with this programme.

Learning objectives

On completion of all aspects of this learning programme you should be able to:

  • appreciate the pressures on urgent and emergency care in the NHS and describe the emerging principles for future services
  • describe services you could provide (or already provide) that contribute to improved urgent care pathways, better patient experience and outcomes
  • access resources to help you assess your pharmacy's current ability to provide new services
  • understand the commissioning mechanisms available and engage confidently with local commissioners and other healthcare providers to explain the role that community pharmacy can play in reducing pressures on urgent care
  • develop quality services which would integrate your pharmacy into local plans to improve the delivery of urgent and emergency care
  • identify resources to help you promote your services effectively to patients, commissioners and other healthcare providers.

How to use this programme

On your computer: You can access this e-learning  programme through your web browser on your computer. You will need to be connected to the internet while you work through it. You may be taken to another website to complete this programme.

On your tablet device: To access this programme on a mobile device or tablet you may need to download the free Articulate app or you can access this programme through your web browser. If you access this programme on a device with a smaller screen, functionality may be reduced.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees
  • CPPE registrants