NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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e-learning

Supporting your patients to make the most of their medicines


  • Released: 10/2013
  • Reviewed: 06/2018
  • Study time: 3h:0m
  • Standard price: £10.00
  • NHS HEE funded price: £0.00

Pharmacy technicians are ideally placed to support patients to make the most of their medicines and this programme is designed to equip you to undertake this role.

This learning programme will help you to understand the needs of patients and to choose the best solution for medicines support, allowing patients to take their medicines effectively, while maintaining their independence.

Learning objectives

On completion of all aspects of this learning programme you should be able to:

  • identify how patients' experiences of living with a health condition can affect how they take their medicines
  • summarise the tools that can be used to optimise medicines
  • describe the compliance aids and supportive strategies that can help patients to make the most of their medicines
  • apply some of the best practice examples currently used by pharmacy technicians working in medicines support to develop your own role and workplace
  • apply the principles of medicines optimisation to enable patients to make the most of their medicine.

How to use this programme

On your computer: You can access this e-learning  programme through your web browser on your computer. You will need to be connected to the internet while you work through it. You may be taken to another website to complete this programme.

On your tablet device: To access this programme on a mobile device or tablet you may need to download the free Articulate app or you can access this programme through your web browser. If you access this programme on a device with a smaller screen, functionality may be reduced.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees
  • CPPE registrants