Learning programmes and assessments

On completion of all aspects of this learning programme you should be able to:

• reflect on how awareness of your Myers-Briggs Type Indicator® (MBTI) type impacts upon your practice
• explore the leadership skills required when involved in challenging situations within a primary care setting
• practise giving and receiving feedback
• reflect on your coaching practice and the GROW model
• structure a coaching discussion using the GROW model
• provide coaching support to a peer for their quality improvement project.

We deliver our online workshops using Zoom. When you book onto this event you will receive a separate email (from the tutor via Zoom) with a unique invitation link. Please do not share the link with others. The email also allows you to add the event (including the invitation link) to your digital calendar of choice. You can also find a copy of the link on your CPPE My bookings page.

Please note

• You will need to be connected to the internet for the duration of the online workshop.
• To get the most from this workshop we recommend that you use a laptop or desktop computer.
• Log into the event in enough time to enable you to resolve any technology issues before the official start. If you join after the official start time, the facilitator may not be able to admit you into the workshop.
• This is an interactive workshop and you must have your camera on throughout. You will need a microphone available to speak during the event. This is important for building rapport, ensuring engagement and supporting accessibility.
• Please ensure you are in a quiet room with no distractions.
• You must not join while travelling.
• We expect you to prepare for our events by completing all pre-workshop activities. Details of these will be emailed to you by the tutor or can be found on your My bookings page.
• Please ensure that you can attend for the entire workshop – attendance will only be marked if you attend and participate fully. 

If you can no longer attend or wish to cancel your place on this event, you must do so via your My bookings page. Our cancellation policy will apply to late cancellations, or if you do not cancel and fail to attend the event.

If you have any queries or concerns regarding your participation in the workshop, or have any requirements that we can support you with, please do not hesitate to contact the lead tutor. For more information, read our inclusivity statement.

Watch a video explaining what to expect from our online learning programmes.

• Pharmacists
• Pharmacy technicians