NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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Clinical assessment skills for pharmacy technicians: Primary care pathways

  • Released: 03/2022
  • Reviewed: 05/2023

This workshop is only for pharmacy technicians who are enrolled on the Primary care pharmacy education pathway or the Community pharmacy technician: advancing your role programme.

This interactive workshop will support pharmacy technicians to explore how they can effectively develop and progress their clinical assessment skills to develop their roles in primary care and community pharmacy. Learners must complete the Clinical assessment skills e-course on their programme Canvas learning platform prior to attending the day. Please allow enough time to do this before the day as we estimate the tasks in the e-course may take a day or more of learning time depending on your learning style and previous knowledge.

Learning outcomes

On completion of all aspects of this learning programme you should be able to:

  • describe the benefits of pharmacy technician’s undertaking clinical assessment skills
  • describe the challenges and barriers to pharmacy technicians developing clinical assessment skills
  • identify solutions to the challenges and barriers to pharmacy technicians developing clinical assessment skills
  • create an action plan to develop competency in the minimum set of clinical assessment skills for the pathway
  • describe the clinical history-taking process
  • apply tools and techniques to demonstrate a structured person-centred approach to clinical history taking
  • identify presenting red flag symptoms in the consultation to enable safe, effective, ‘warm’ clinical transfer of the individual
  • identify limits of own practice and when it is appropriate to refer people on to another healthcare provider such as a pharmacist or GP
  • demonstrate a safe and effective closure to the consultation including safety netting, signposting and referral when necessary
  • complete an accurate and concise clinical record to support data sharing across healthcare settings and transfer of care.

How to use this programme

When you book onto this workshop you will be able to access the resources that you need to complete your learning. If there is a printed pre-workshop book associated with your workshop, then this will be sent to you in the post and you will also be able to download it in PDF form.

At the workshop your facilitator will provide any materials for you to refer to and complete during the event.

You can also access this programme through your learning community.

Learning intended for

  • Pharmacy technicians