NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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guide

Team communication


  • Study time: 4h:0m
  • Only available to GPhC members

As pharmacy professionals, communication at work is an important skill. This guide discusses the consequences of failing to communicate effectively and the incredible benefits we will enjoy when we do. This guide provides tips on choosing the correct medium for communication and how to run meetings and one-to-one conversations.

Please note: after ordering this programme, you will be redirected to an external website where the resource is hosted. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.

Learning objectives

On completion of all aspects of this learning programme you should be able to:

  • understand the importance of effective communication
  • define the different types of communication and how best to use them
  • promote positive interactions in the workplace.

How to use this programme

On your computer: You can open this programme as a PDF in your web browser. We recommend that you download and save it to your computer and view it through Adobe Reader.

On your tablet device: If you would like to view this programme on your tablet device you can download the PDF and open it within a free PDF reader app. We have tested this type of programme in a few apps and found that it works in the Adobe Reader app on Android and Apple devices and the PDF Reader app on Apple devices.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees