NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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Reflection on patient feedback (primary care pathways)

  • Released: 06/2017
  • Reviewed: N/A

This is an assessment that pharmacy professionals are required to complete as part of the Clinical Pharmacists in General Practice, the Medicines Optimisation in Care Homes and the Primary Care Pharmacy Education Pathways. You are only permitted to access and complete this assessment if you are participating in one of these learning pathways.

Note for learners: essays will be marked within 2 weeks of the essay deadline and not within 2 weeks of submission

Before you attempt this reflective essay assessment, you may find it useful to access the CPPE e-lecture on Reflection. This 30-minute learning programme looks at how we reflect and why this is a useful tool for pharmacy professionals. It will also allow you develop your reflective skills and give practical tips on how to apply these to improve your practice.

This programme is not openly available, please see the details above.

Why should I do this assessment?

This is one of the essays that pharmacy professionals are required to complete as part of these learning pathways. Please note that your assessment will not be marked if you are not a part of the learning pathway.

How to do this assessment

Prepare to pass

Please ensure that you familiarise yourself with the information in the assessment handbook about the patient satisfaction questionnaire and reflection on patient feedback reflective essay. The assessment handbook has all the information that you need to pass this essay.

Essay submission

The word count for this essay is between 800 and 1000 words.

Once you access the assessment and press the ‘submit’ button, you will see our terms and conditions for reflective essays. Once you click ‘begin’ you will see a page to enter your completed reflective essay. At this point you will not be able to exit the page and come back to the essay at a later date. We suggest you write your essay in a word document or other suitable file and then copy and paste your final submission into the assessment submission area once you have entered the assessment submission area. This allows more time for true reflection and ensures you have a personal copy as evidence of your continuing professional development.

You will need to access the relevant assessment to submit your essay. You can do this by searching for the topic using the search facility. The assessment is highlighted by the ‘A’ icon. Once you reach the webpage you can click on ‘Access’ to submit your essay.