NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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guide

Managing email


  • Study time: 4h:0m
  • Only available to GPhC members

This programme will provide you with guidance on managing all aspects of email communication, from using appropriate email etiquette, constructing concise and well-structured emails, to ensuring you manage your inbox efficiently.

Please note: after ordering this programme, you will be redirected to an external website where the resource is hosted. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.

Learning objectives

On completion of all aspects of this learning programme you should be able to:

  • understand appropriate email etiquette
  • construct relevant and concise well-structured emails
  • be aware of confidentiality issues when sending and receiving email
  • manage your inbox efficiently
  • organise your emails effectively using rules.

How to use this programme

On your computer: You can open this programme as a PDF in your web browser. We recommend that you download and save it to your computer and view it through Adobe Reader.

On your tablet device: If you would like to view this programme on your tablet device you can download the PDF and open it within a free PDF reader app. We have tested this type of programme in a few apps and found that it works in the Adobe Reader app on Android and Apple devices and the PDF Reader app on Apple devices.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees