This programme will give you a clearer understanding of the different negative and positive behaviour types and help you develop strategies for dealing with these. You will also gain an understanding of your own behaviours and how this can affect others in the workplace. This learning programme will give you strategies for dealing with difficult behaviours and allow you to put measures in place to prevent these from impacting on your daily practice.
Please note: after ordering this programme, you will be redirected to an external website where the resource is hosted. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.
On completion of all aspects of this learning programme you should be able to:
On your computer: You can open this programme as a PDF in your web browser. We recommend that you download and save it to your computer and view it through Adobe Reader.
On your tablet device: If you would like to view this programme on your tablet device you can download the PDF and open it within a free PDF reader app. We have tested this type of programme in a few apps and found that it works in the Adobe Reader app on Android and Apple devices and the PDF Reader app on Apple devices.