NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Back to programme listings


Consulting with people with physical disabilities

  • Released: 03/2017
  • Reviewed: 02/2019
  • Study time: 2h:30m

In this programme, we consider the key skills and behaviours you can adopt to ensure a patient-centred approach when consulting with people with physical disabilities. We focus on sight loss, hearing loss and mobility problems, and look at ways you can prepare for and conduct a successful consultation.

Learning outcomes

On completion of all aspects of this learning programme you should be able to:

  • describe the benefits of developing and adapting the consultation to meet the needs of people with physical disabilities (sight loss, hearing loss and mobility/dexterity problems)
  • recognise and address the different challenges a person with a disability may face in order to adapt the consultation to meet the needs of a person with a physical disability
  • demonstrate partnership, working to engage and involve people with physical disabilities in the consultation
  • apply skills, knowledge and behaviours to demonstrate a patient-centred approach when consulting with people with physical disabilities.

How to use this programme

On your computer: You can access this e-learning  programme through your web browser on your computer. You will need to be connected to the internet while you work through it. You may be taken to another website to complete this programme.

On your tablet device: To access this programme on a mobile device or tablet you may need to download the free Articulate app or you can access this programme through your web browser. If you access this programme on a device with a smaller screen, functionality may be reduced.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Trainee pharmacists
  • CPPE registrants