You can access the MR-CAT resource on the Consultations skills for pharmacy practice website.
In this web-based resource you can find information about the Medicines Related Consultation Assessment Tool (MR-CAT). The resource includes guidance on how you can use it for observed assessment as well as being able to self-assess your current practice.
You will also find guidance on how to gain feedback from people accessing your services using the Patient satisfaction questionnaire (PSQ).
This website resource also forms part of the Consultations skills – face to face and remote learning gateway. On this learning gateway page, you will find a range of learning resources which aim to increase your knowledge, skills, and confidence in relation to developing your consultation skills.
On completion of all aspects of this learning programme you should be able to: