NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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Clinical history taking: what a good consultation looks like

  • Released: 09/2017
  • Reviewed: 05/2023
  • Study time: 3h:0m

In this video-based e-learning programme, we consider the key skills you can use to take an effective clinical history. The program uses the Calgary-Cambridge guide to take you through the clinical history-taking process and introduces you to tools and resources to help you demonstrate a patient-centred approach to the consultation.

Learning outcomes

On completion of all aspects of this learning programme you should be able to:

  • describe the clinical history-taking process
  • explain the structure of the clinical history consultation
  • apply key tools and techniques to the clinical history-taking consultation
  • identify how to apply a patient-centred approach to taking a clinical history in practice through video observation
  • develop a questioning sheet to use in practice.

How to use this programme

You can access this e-learning programme using a web browser on any device. You will need to be connected to the internet while you work through it.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Trainee pharmacists
  • CPPE registrants