NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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COPD - Consulting with the avatar patient

  • Released: 02/2018
  • Reviewed: 11/2019
  • Study time: 2h:0m

This programme has been developed in collaboration with Keele University and NHS Education for Scotland. Consulting with James, the interactive avatar patient gives you the opportunity to take your person-centred consultation skills on a test drive in a safe environment and check your knowledge and shared decisions around medicines for COPD.

Learning objectives

Working through this interactive avatar consultation will prompt the user to demonstrate the following skills and behaviours when consulting with the avatar patient James:

  • share the agenda and discussion with the patient
  • explore the patients ideas, concerns and expectations (ICE)
  • demonstrate a non-judgemental and empathetic approach
  • apply open questions to gather information
  • reach a mutually agreed outcome having explored the patient's agenda.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees
  • CPPE registrants

Please watch the video before accessing the programme.