NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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distance learning

Answering medicines-related questions in practice


  • Released: 03/2014
  • Reviewed: 09/2024
  • Study time: 2h:0m
  • Standard price: £10.00
  • NHS England-funded price: £0.00

This learning programme focuses on delivering high quality responses to questions about medicines. The programme will help you consider how to gather information and formulate an answer that will be evidence-based, relevant to the enquirer and focused on improving patient outcomes.

Learning outcomes

On completion of all aspects of this learning programme you should be able to:

  • identify essential information required to answer a medicines-related question
  • assess a medicines-related question using appropriate information resources
  • understand the principles of formulating a question answer and apply to practice examples.

How to use this programme

On your computer: You can open this programme as a PDF in your web browser. We recommend that you download and save it to your computer and access it through Adobe Reader. You can then type notes in the answer boxes and save them by saving the PDF. If you try and make changes in your browser, there is a strong likelihood of losing your work. To make the most of the interactive features in this programme, please make sure you are using the most up-to-date version of Adobe Reader.

You will need to be connected to the internet to access web links mentioned in this programme.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Trainee pharmacists
  • CPPE registrants