NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.


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Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.


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Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.


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Back to programme listings

multi-date workshop

Advanced training in assessment and management of urgent cases


  • Released: 03/2017
  • Study time: 18h:0m

This two day non-residential event aims to incorporate community pharmacists more fully into the delivery of urgent and emergency care could have a substantial impact on emergency department waiting times and improve care for patients. When you book this course please make sure you can attend both days as this is essential to the learning

While community pharmacists are competent to deal with common minor ailments, there is potential to expand the list of conditions they can manage, treat and support. This is enabled by the development of new diagnostic skills, ability to provide other medicines under patient group directions and confidence to manage cases including follow-up of patients.

Learning objectives

On completion of all aspects of this learning programme you should be able to:

  • explore a wider range of medical scenarios which can involve the support, care and treatment by community pharmacists
  • improve knowledge of the theory of the medical consultation in order to improve management of complex patients
  • increase understanding of history taking and clinical examination in order to improve contribution to urgent care support
  • demonstrate an ability to take a clinical history as presented to community pharmacists, including recognition of red flags and referral criteria
  • recognise the need for record keeping
  • demonstrate an ability to perform an examination of the respiratory, ENT and external eye systems as examples of new skills in order to manage a wider range of conditions
  • understand the principles of hygiene in the clinical setting.

How to use this programme

When you book onto this workshop you will be able to access the resources that you need to complete your learning. If there is a pre-workshop book associated with your workshop, then this will be sent to you in the post and you will also be able to download it in PDF form.

At the workshop your facilitator will provide any materials for you to refer to and complete during the event.

Learning intended for

  • Pharmacists