Back to programme listings


Summary Care Records in community pharmacy

  • Released: 11/2015
  • Reviewed: 04/2017
  • Study time: 2h:0m

This e-learning programme provides information about how to access and use Summary Care Records (SCRs) in community pharmacy to support patient care. The programme defines the NHS policy and context for using SCRs in community pharmacy and the practicalities of how to access and interpret the record are explained. The programme addresses information governance to ensure correct record keeping and confidentiality of patient data.

Learning objectives

On completion of all aspects of this learning programme you should be able to:

  • understand the policy and context behind using Summary Care Records in community pharmacy
  • know when and how to obtain consent to access Summary Care Records
  • apply effective communication and consultation skills to any consultation requiring access to Summary Care Records
  • demonstrate how to maintain secure records for information governance purposes
  • document accurate information for consultation recording and follow up
  • know how to produce a standard operating procedure governing the use of Summary Care Records in community pharmacy
  • review case studies to see how Summary Care Records have been used successfully.

How to use this programme

On your computer: You can access this e-learning programme through your web browser on your computer. You will need to be connected to the internet while you work through it.

On your tablet device: If you would like to access this programme on your Apple device you will need to download the free Articulate app. When you access the programme through the website, it will automatically open in Articulate. You can access this programme through your web browser on your Android device. Although you can access this programme on devices with smaller screens, we do not recommend this as there could be limitations to what you can view.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees
  • CPPE registrants