NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

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e-learning

Reducing look-alike, sound-alike errors (LASA)


  • Released: 08/2019
  • Reviewed: 08/2021
  • Study time: 2h:0m

The aim of this learning programme is to improve the pharmacy team’s knowledge in defining look-alike, sound-alike (LASA) errors and reduce the risk of LASA errors occurring. LASA errors are recognised as an important patient safety issue that can happen in any pharmacy with potentially serious consequences for patients.

Are you completing this programme as part of the requirements for the Pharmacy Quality Scheme 2021/2022? If so, you can find more information on the steps you need to take to work towards meeting the training requirements for the gateway criteria, as well as the quality criteria within the different domains, on our Pharmacy Quality Scheme page.

Learning objectives

On completion of all aspects of this learning programme you should be able to:

  • define what a look alike, sound alike (LASA) error is
  • outline why LASA errors might occur
  • describe potential methods that can be used to prevent LASA errors
  • apply this learning to your practice in order to reduce the risk of LASA errors.

How to use this programme

You can access this e-learning programme using a web browser on any device. You will need to be connected to the internet while you work through it.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Trainee pharmacists
  • CPPE registrants