Back to programme listings


Consulting with older people

  • Released: 05/2015
  • Reviewed: 08/2016
  • Study time: 5h:0m
  • Standard price: £120.00
  • NHS HEE funded price: £0.00

The number of people over 85 years of age in the UK is predicted to double over the next 20 years. Consultations with older people are commonplace in pharmacy practice, but increasing complexity around medicines and conditions can present challenges. Fifty-three percent of adults agree that once you reach very old age, people tend to treat you as a child. Supporting the older person in making decisions around their medicines and health while promoting dignity and respect is a vital part of the role of every healthcare professional.

This workshop is part of the Consultation skills for pharmacy practice programme which you can access via the Consultation skills for pharmacy website. It will support you in adapting your consultation to the needs of the older person to ensure a patient-centred approach.

Learning objectives

On completion of all aspects of this learning programme you should be able to:

  • describe the issues that make the consultation with the older person different
  • appreciate and respect the perspective of the older person when discussing their medicines and health
  • describe the key skills and behaviours that are essential to ensure older people are considered with respect and dignity
  • adopt the key practice standards that will support you in demonstrating a person-centred approach when consulting with older people
  • complete a self-reflection form to support you in developing your practice.

How to use this programme

When you book onto this workshop you will be able to access the resources that you need to complete your learning. If there is a pre-workshop book associated with your workshop, then this will be sent to you in the post and you will also be able to download it in PDF form.

At the workshop your facilitator will provide any materials for you to refer to and complete during the event.

Learning intended for

  • Pharmacists
  • Pharmacy technicians
  • Pre-registration trainees