Effective consultation skills lie at the heart of patient-centred care. Health Education England has identified this area of skills development as a priority for the pharmacy profession, leading to the development of a set of practice standards for consultation skills that outline the knowledge, skills and behaviours expected of all pharmacy professionals in a patient-facing role.
How effective are your patient consultations? Are you confident you take a patient-centred approach? This workshop introduces you to the Consultation skills for pharmacy practice learning and development programme which provides a six-step pathway of tools and resources to support you in working towards the practice standards and developing your practice. It challenges you to put your current skills under the microscope and take them on a 'test drive'.
On completion of all aspects of this learning programme you should be able to:
You can download the materials you will need to run your event including a facilitator’s guide and any relevant presentations