The aim of this guide is to provide you with the knowledge and skills required to influence the outcomes of a variety of business interactions with colleagues, line managers and customers. By working through the guide you should see personal benefits, such as increased confidence, self-esteem and self-motivation and benefits to your work environment by enhancing team performance. Before you start the guide you are encouraged to find a mentor who will motivate you and help you think through some of the issues which may arise.
Please note: after ordering this programme, you will be redirected to an external website where the resource is hosted. Please be aware that CPPE does not maintain control over the accuracy and currency of this programme.
By working through this guide with the support of a mentor you should be able to:
On your computer: You can open this programme as a PDF in your web browser. We recommend that you download and save it to your computer and view it through Adobe Reader.
On your tablet device: If you would like to view this programme on your tablet device you can download the PDF and open it within a free PDF reader app. We have tested this type of programme in a few apps and found that it works in the Adobe Reader app on Android and Apple devices and the PDF Reader app on Apple devices.