This e-learning programme is for all pharmacy professionals undertaking virtual consultations. It has been developed to support you in applying your existing consultation skills when undertaking consultations via video and over the phone.
2h:30m (for events this includes pre and post event learning)
Learning Objectives:On completion of all aspects of this learning programme you should be able to:
This NHS Education for Scotland section of TURAS Learn contains resources and guidance to support remote ways of working.
A video from eGPlearning sharing five top tips for delivering video consultations. It is aimed at primary care but can be applied across all sectors.
The video is supported by the following article: Telephone Consultation tips for GPs and primary care.
This course is designed for all healthcare professionals working in clinical practice where there’s a need to undertake remote consultations.
You’ll learn how to conduct history-taking virtually and take essential observations in a remote setting. You’ll also consider safe patient management and how to triage patients via remote consultations.
A Red Whale webinar covering the move to remote consultations including:
This webinar includes presentations about remote consultations from three pharmacists working in different care settings.
Learning from the Royal College of General Practitioners offering advice on adapting to changing consultation formats, including best practice for online and telephone triage appointments.
This e-assessment is linked with the practice standards for consultation skills and the CPPE consultation skills learning programmes.
Why should I do this assessment?
Completing this assessment will help you to check your progress and your ability to meet the competencies set out in the practice standards for consultation skills. Passing the assessment will provide assurance to you, your colleagues, other healthcare professionals and patients that you are able to recognise good practice, as well as practice that needs development.
Access and successful completion of this assessment will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.
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