NHS priorities

Whether it’s to prepare for the next Pharmacy Quality Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Care homes

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There were an estimated 426,000 people living in residential care homes in the UK in 2014 according to Age UK and with the population living longer this number is set to rise. Working in a care home setting provides a unique opportunity to support the health and care needs of the most vulnerable people in society. However, it is crucial for professionals to respect the setting. Care homes are people’s homes. Where possible pharmacy professionals should support residents in Care Homes, take an active role in decisions about their treatment, and to self-administer their medicines as if they were in their own private home There are many ways in which pharmacy professionals can support residents in care homes including medicines reviews, training and support for care homes staff, help the team meet quality standards, working within a multidisciplinary team to provide safe, effective and appropriate care to residents living in care homes.

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This learning programme aims to enable you to interpret and apply clinical guidance to support people living with COPD. You will consider how to optimise their treatment and use a person-centred approach to empower people living with COPD to self-manage their condition.


5h:30m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

  • identify red flag signs and symptoms presenting in people living with COPD, who may require referral to another healthcare professional
  • create a list of local resources to enable you to support and signpost people living with COPD
  • discuss the options for the management of breathlessness and anxiety for people living with more advanced disease
  • interpret clinical guidance and apply it in practice to support the optimisation of therapy for people living with COPD
  • support people to self-manage their COPD while demonstrating a person-centred approach.
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The aim of this workshop is to increase your understanding of falls and how the pharmacy team can help prevent and support those who have had a fall.


3h:15m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • describe the role of pharmacy professionals in prevention of falls
  • identify the factors that contribute to the increased risk of falls
  • identify people at risk of falls and provide solutions to reduce this risk through lifestyle and medicine interventions
  • provide educational advice on promoting good bone health and medicines for osteoporosis
  • explain how you can utilise your knowledge in falls prevention to better support your patients.
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This programme provides pharmacy professionals working in any pharmacy practice setting with an introduction to supporting people living with frailty. The aim of this programme is to develop your knowledge and skills to enable you to describe what frailty means, recognise people living with frailty and offer them appropriate support.


6h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • define frailty and recognise how it can have an impact on a person's health outcomes
  • identify key frailty issues for individuals
  • make early interventions to delay deterioration and optimise a person's quality of life
  • initiate a conversation with a person or their carer about frailty issues
  • apply a person-centred approach to your consultations, using shared decision-making principles to support people to achieve their goals
  • use appropriate tools to assess a person’s medicines and frailty and share the information appropriately
  • plan a holistic approach to improve outcomes for people, involving the multidisciplinary team and signposting people to appropriate support.
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The aim of this e-workshop is to develop your knowledge and skills to help you manage and optimise care for patients who might lack mental capacity to make a specific decision relating to their medicines at a given point in time.

#CPPEmentalhealth


6h:15m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • summarise the legal framework and professional standards surrounding the Mental Capacity Act 2005
  • describe the important role of pharmacy professionals within the multidisciplinary team in ensuring the appropriate application and ongoing assessment of the Mental Capacity Act 2005 and its purpose in the use of medicines
  • identify situations in which pharmacy professionals might encounter issues concerning mental capacity during their practice, including appropriate use of covert administration of medicines and what issues to consider when making recommendations
  • identify suitable sources of information for understanding the assessment and ongoing management of mental capacity and covert administration of medicines
  • develop a working knowledge of the content and purpose of policies and procedures which relate to the management of medicines for patients suspected of lacking mental capacity
  • recognise the situations which require referrals to other healthcare professionals.
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PLEASE NOTE: You will not be able to book onto this event if you have previously attended the Mental Health and wellbeing in primary care study day or the Mental health and wellbeing in primary care online workshops A and B.

This online workshop focuses on common mental health conditions seen in primary care. It will enable you to support patients with a mental health condition to optimise their medicines. It will combine principles of team-based learning (TBL) to facilitate networking and discussion whilst consolidating the underpinning knowledge about antidepressants, benzodiazepines and z-hypnotics. Teams will work through simple and more complex case studies to apply knowledge and share best practice.

This programme has been developed by University of East Anglia (UEA) who own the intellectual property and copyright.


10h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • explain how mental health conditions can impact on patients and their carers and the key priorities for maintaining good mental health
  • outline drug and non-drug management for depression
  • apply national guidelines, referral criteria and evidence-informed decision-making on depression to patient care in general practice
  • develop a plan to improve safety and quality for benzodiazepine and z-drugs prescribing in general practice
  • identify strategies for supporting patients to reduce or stop benzodiazepines and z-drugs.
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Care homes: supporting people, optimising medicines

This resource is not currently available to you, click for more information.

This learning programme will update your knowledge on the roles and responsibilities of different members of the multidisciplinary health and social care team, and how you can work with them to support personalised care. You will develop your knowledge of the legislation, quality and standards used to support care homes and how pharmacy teams can support medicines optimisation for people living in care homes.

Please note: This e-learning has just been updated. We are currently updating this associated e-assessment to align with the updated e-learning.

This updated e-assessment is expected to go live in May 2024.


4h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

  • describe the importance of personalised care for people living in a care home setting
  • identify the members of the multidisciplinary health and social care teams
  • state the legislation, policies and standards relating to care homes
  • summarise the roles and responsibilities of a pharmacy professional supporting medicines optimisation in a care home
  • apply the principles of personalised care during a structured medication review in line with relevant standards and legislation relating to care homes
  • state the legislation, policies and standards relating to care homes  
  • summarise the roles and responsibilities of a pharmacy professional supporting medicines optimisation in a care home
  • apply the principles of personalised care during a structured medication review in line with relevant standards and legislation relating to care homes. 
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Pharmacy professionals, as an integral part of the NHS Long Term Plan, are now routinely working in GP practices, care homes, secondary care, community and commissioning within a multi-disciplinary team. This growing infrastructure demands the need for effective communication between healthcare professionals working in different sectors. This programme will support you with documenting in patient clinical records to enable continuity of patient care in integrated local services.


6h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:

  • summarise the legal and regulatory requirements for patient clinical records
  • describe the information required for clear, concise and appropriate patient clinical records
  • recognise the required structure expected when writing in patient clinical records
  • document details of patient consultations and clinical interventions concisely and accurately in patient clinical records.
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This learning will support you to adopt a person-centred approach to involving people with dementia in consultations and decisions about their treatment and health.


4h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • discuss the importance and benefits of involving people with dementia in consultations and decisions about their treatment and health
  • describe the skills and techniques needed to engage and communicate effectively with people with dementia
  • identify some key national practice standards most applicable to pharmacy consultations with people with dementia
  • recognise and address the challenges of a three-way consultation
  • apply the knowledge, behaviours and person-centred skills needed to maximise the effectiveness of your consultations with people with dementia.
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Consulting with people with mental health problems

This resource is not currently available to you, click for more information.

In this programme you will consider what is different about consulting with people with mental health problems. You will also recognise the impact of stigma and discrimination experienced by those with mental health problems and how to adapt your consultation style to address their needs and concerns.


3h:00m (for events this includes pre and post event learning)


Learning Outcomes:

After completing this e-learning programme, you should be able to:
  • describe the mental health treatment gap and the importance of parity of esteem (valuing mental health equally with physical health)
  • recognise the impact of stigma and discrimination experienced by those with mental health problems
  • select the key national practice standards most applicable to pharmacy consultations with people with mental health problems
  • reflect on your consultations with people experiencing mental health problems
  • maximise the effectiveness of your consultations in this field by applying person-centred skills and behaviours
  • identify possible risks in your consultations with people with mental health problems.
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This distance learning programme will enable you to support people with a learning disability and their families to manage behaviours that challenge, in line with National Institute of Health and Care Excellence guidance. It will also empower you to adopt a holistic approach to medicines optimisation to help people with a learning disability to be involved in the consultation when they can and to make the most of their medicines.


8h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • categorise a range of learning disabilities and the differences in capability that can occur in each of these
  • describe key policy drivers that support change in the management of people with a learning disability
  • explain consent to a person with a learning disability and recognise when to involve family members, carers and support workers in the consultation
  • demonstrate patient-centred consultation skills and behaviours to meet the needs of people with a learning disability
  • promote physical health and wellbeing and support patients to manage their concurrent physical health conditions
  • identify people with a learning disability and concurrent mental health disorder and provide them with advice and support
  • support people with a learning disability and their families to manage behaviour that challenges, in line with National Institute of Health and Care Excellence guidance
  • explain the importance of a holistic approach to medicines optimisation as a strategy to help people with a learning disability make the most of their medicines.
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This guideline covers good practice for managing medicines in care homes. 

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Information, guidance and accredited training for care and health staff to support, protect and empower people who may lack capacity.

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This Primary care essentials e-course is a standalone module. However, it also forms part of the Primary care pharmacy education pathway which is the training for pharmacy professionals with roles in primary care networks (PCN). You can access the pathway here.

The aim of this e-course is to introduce the fundamentals of new roles in primary care for those who are not eligible for the Primary care pharmacy education pathway.

This e-course will cover NHS structure and primary care, introduction to local general practice and care homes, medicines optimisation, medication review, prescribing and repeat prescribing, prescribing data, clinical information technology systems, audits, evidence-based use of medicines, working with the multidisciplinary team and person-centred professionalism.

By working through the activities in each unit and focusing on the tasks relating to your role, you will develop knowledge, skills, experience, and behaviours to support you in a role in primary care.

We have structured the programme into ten learning units and we estimate that you will probably need to commit between eight to ten hours of learning per unit to gain maximum benefit from the programme.


70h:00m (for events this includes pre and post event learning)


Learning Outcomes:

On completion of all aspects of this learning programme you should be able to:
  • explain NHS structure and the commissioning landscape in primary care
  • understand the role general practice and care homes play in delivering the public health agenda and signposting to other healthcare providers such as community pharmacy
  • define your PCN patient population and the roles and responsibilities of the wider healthcare team
  • define how pharmacy professionals work in patient-facing roles as part of the PCN
  • identify the features of good-quality prescribing, repeat prescribing and repeat dispensing
  • use prescribing data to identify priorities to improve prescribing and patient care
  • access clinical IT systems to document activities and run searches
  • measure prescribing practice using audits
  • promote medicines optimisation to improve patient outcomes relating to medicines and to reduce waste
  • identify trusted sources of evidence-based information and communicate effectively with the multidisciplinary team
  • identify patients for medication review and support the multidisciplinary team to improve medication reviews
  • develop relationships with the wider multidisciplinary team and promote networking
  • demonstrate person-centred professionalism
  • explain the importance of good quality pharmacy practice research to effective primary care practice.
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This e-assessment is linked with the practice standards for consultation skills and the CPPE consultation skills learning programmes.


Why should I do this assessment?

Access and successful completion of this assessment will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.

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This e-assessment is linked with the CPPE Falls prevention workshop and assesses you on the learning outcomes within that programme.


Why should I do this assessment?

This e-assessment completes the learning you began with the CPPE Falls prevention workshop. Access and successful completion will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.
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This e-assessment is linked with the CPPE Chronic obstructive pulmonary disease focal point programme and assesses you on the learning outcomes within that programme.


Why should I do this assessment?

This e-assessment completes the learning you began with the CPPE Chronic obstructive pulmonary disease focal point programme. Access and successful completion will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.
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Guidance on preventing inappropriate polypharmacy at every stage of the patient journey.

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We have a portfolio of clinical fact sheets which includes topics such as pneumonia, UTIs and healthcare associated infections. Each fact sheet should refresh your knowledge of that particular condition and provide you with links to appropriate further resources.

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Care Home Use of Medicines Study (CHUMS): Medication errors in nursing and residential care homes

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An RPS report outlining the impact a pharmacist can have in a care home to reduce serious harm caused by inappropriate use of medicines, as well as reduce medicines waste.

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Useful resources provided by the SPS.

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This document highlights the CPPE learning opportunities available to all pharmacy professionals in primary care who are not eligible for one of the extended training pathways.

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A guide that provides support and signposting to help pharmacists who are working in/with care homes.

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