NHS priorities

Whether it’s to prepare for the next Quality Payments Scheme deadline, or to increase your confidence in helping people with a learning disability, this section provides topic-specific pages that link to current NHS priorities. This section will support you in keeping your knowledge and skills up to date in order to provide high-quality pharmacy services and be service-ready.

Clinical pharmacy

Our clinical portfolio is expanding on a frequent basis, helping you to advance your knowledge and skills and deliver medicines optimisation in practice for all sectors of pharmacy. From two new focal points a year to our small group learning for hospital pharmacists – Optimise – this section focuses on clinical pharmacy, diseases and therapeutics.

Public health

The public health agenda is embedded in pharmacy, yet topics such as emergency contraception or stop smoking support are as prevalent as ever. As well as our public health workshops, use this section to access a wide range of resources to assure and maintain your competence, all underpinned by the Declaration of Competence system.

Care homes

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PLEASE NOTE: You will not be able to book onto this event if you have previously attended the Medicinces optimisation in care homes essential skills study day.

The aim of this event is to support clinical pharmacy professionals working in primary care to develop the knowledge, skills and confidence that needed to implement strategies to optimise medicines use for people living in care homes.


2h:30m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • work with local health and social care providers to improve outcomes for older people living in care homes
  • prioritise care homes residents for structured medication review
  • undertake person-centred structured medication reviews
  • advise on the appropriateness of low-dose antipsychotics for people with dementia
  • assess the safety and clinical appropriateness of medicines in frail older people
  • deal appropriately with a request to crush tablets in those with swallowing difficulties.
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This learning programme aims to enable you to interpret and apply clinical guidance to support people living with COPD. You will consider how to optimise their treatment and use a person-centred approach to empower people living with COPD to self-manage their condition.#CPPEcopd


5h:30m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • identify ‘red flag’ signs and symptoms presenting in people living with COPD, who may require referral to another healthcare professional
  • create a list of local resources to enable you to support and signpost people living with COPD
  • discuss the options for the management of breathlessness and anxiety for people living with more advanced disease
  • interpret clinical guidance and apply it in practice to support the optimisation of therapy for people living with COPD
  • support people to self-manage their COPD while demonstrating a person-centred approach.
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The aim of this workshop is to increase your understanding of falls and how the pharmacy team can help prevent and support those who have had a fall.


3h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • describe the role of pharmacy professionals in prevention of falls
  • identify the factors that contribute to the increased risk of falls
  • identify people at risk of falls and provide solutions to reduce this risk though lifestyle and medicine interventions
  • provide educational advice on promoting good bone health and medicines for osteoporosis
  • explain how you can utilise your knowledge in falls prevention to better support your patients.
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The aim of this e-workshop is to develop your knowledge and skills to help you manage and optimise care for patients who might lack mental capacity to make a specific decision relating to their medicines at a given point in time.

#CPPEmentalhealth


6h:15m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • summarise the legal framework and professional standards surrounding the Mental Capacity Act 2005
  • describe the important role of pharmacy professionals within the multidisciplinary team in ensuring the appropriate application and ongoing assessment of the Mental Capacity Act 2005 and its purpose in the use of medicines
  • identify situations in which pharmacy professionals might encounter issues concerning mental capacity during their practice, including appropriate use of covert administration of medicines and what issues to consider when making recommendations
  • identify suitable sources of information for understanding the assessment and ongoing management of mental capacity and covert administration of medicines
  • develop a working knowledge of the content and purpose of policies and procedures which relate to the management of medicines for patients suspected of lacking mental capacity
  • recognise the situations which require referrals to other healthcare professionals.
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This workshop is for pharmacy professionals who are new to, or are considering providing medicines optimisation for residents in care homes for older people.

It is an interactive learning session using innovative practical activities, including a film and observation exercise, to build participants’ skills and confidence in changing how medicines are used in this setting.

#CPPEcarehomes


12h:30m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this programme you should be able to:
  • observe day-to-day practice in a care home for older people and identify poor care and potential medicines-related safeguarding incidents
  • list the checks needed to ensure medicines reconciliation is completed accurately for new care home residents
  • describe examples of good practice in medicines optimisation for older people in care homes
  • implement practical strategies to manage poor practice in medicines optimisation and medicines-related safeguarding incidents to improve resilience of care homes
  • create a checklist to guide care staff about whether a 'when required' medicine may be needed in a resident with dementia.
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This study day focuses on common mental health conditions seen in primary care. It will enable you to support patients with a mental health condition to optimise their medicines. The study day will combine principles of team-based learning (TBL) to facilitate networking and discussion whilst consolidating the underpinning knowledge about antidepressants, benzodiazepines and z-hypnotics. Teams will work through simple and more complex case studies to apply knowledge and share best practice.

This programme has been developed by University of East Anglia (UEA) who own the intellectual property and copyright.The study day will be delivered by Higher Education Institutes and specialist mental health pharmacists.

#GPPharmacists

#CPGPeducation


10h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • explain how mental health conditions can impact on patients and their carers and the key priorities for maintaining good mental health
  • outline drug and non-drug management for depression
  • apply national guidelines, referral criteria and evidence-informed decision-making on depression to patient care in general practice
  • develop a plan to improve safety and quality for benzodiazepine and z-drugs prescribing in general practice
  • identify strategies for supporting patients to reduce or stop benzodiazepines and z-drugs.
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The aim of this learning programme is to update your clinical knowledge of the pharmaceutical management of several long-term neurological conditions to enable you to help facilitate the seamless transfer of care for people living with these conditions between different care settings. You will consider how to support people living with multiple sclerosis, Parkinson’s, Acquired Brain Injury and Lewy Body dementia.

This study day will enable you to identify specific issues that should be considered in optimising the medicines of people living with long-term neurological conditions, living in either care homes or their own homes and will support you as a pharmacy professional to help implement the Enhanced health in care home framework.


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • describe the place of medicines in a person’s treatment
  • explain the roles of other health professionals involved in a person’s care
  • identify situations when best interest principles should be
  • use a person-centred approach when consulting with residents and their carers to optimise their medicines
  • apply your learning to add quality to a person’s care to support their choice and independence.
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Care homes: supporting people, optimising medicines

This resource is not currently available to you, click for more information.

The aim of this learning programme is to update your knowledge about working with care homes, the roles and responsibilities of the teams involved and the legal issues, guidance and regulations surrounding medicines in care homes. Through practice-based activities the programme supports you to use that knowledge in care homes and help residents make the most out of their medicines.


4h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • present an overview of social and healthcare teams involved in care homes, including specific details for your local area
  • recognise the responsibilities of the pharmacy team within care homes
  • demonstrate an understanding of the policies, processes and legislation relating to care homes by creating a plan to apply in your practice
  • describe safe and effective processes for the management of medicines in care homes and understand how these processes link to community pharmacies and general practices
  • identify the steps and people involved in the medicines review process in care homes, and how this supports medicines optimisation
  • explain the roles of the people involved in the care of residents and the management of their medicines in a care home and describe how the pharmacy team can communicate effectively with them to reduce medicines-related problems.
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Pharmacy professionals, as an integral part of the NHS Long Term Plan, are now routinely working in GP practices, care homes, secondary care, community and commissioning within a multi-disciplinary team. This growing infrastructure demands the need for effective communication between healthcare professionals working in different sectors. This programme will support you with documenting in patient clinical records to enable continuity of patient care in integrated local services.


6h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • summarise the legal and regulatory requirements for patient clinical records
  • describe the information required for clear, concise and appropriate patient clinical records
  • recognise the required structure expected when writing in patient clinical records
  • document details of patient consultations and clinical interventions concisely and accurately in patient clinical records.
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Anticoagulation: what a good consultation looks like

This resource is not currently available to you, click for more information.

In this e-learning programme we consider what a good consultation looks like when discussing anticoagulant medicines with patients. The programme supports you in developing the therapeutic knowledge you need when optimising anticoagulant medicines. It also demonstrates how you can apply this to ensure you are demonstrating a patient-centred approach.


3h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • explain why it is important to consult with patients about their anticoagulant medicines
  • apply the key therapeutic knowledge specific to anticoagulant medicines to the consultation
  • describe the advantages and disadvantages of anticoagulant medicines and determine the differences between them
  • identify patient-centred behaviours in the anticoagulant consultation
  • demonstrate a patient-centred approach to consultations on anticoagulants.
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In this programme you will consider how to prepare for, and approach consultations with people suffering from dementia and how best to involve their carers or family members in these discussions.


4h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • discuss the importance and benefits of involving people with dementia in consultations and decisions about their treatment and health
  • describe the skills and techniques needed to engage and communicate effectively with people with dementia
  • identify some key national practice standards most applicable to pharmacy consultations with people with dementia
  • recognise and address the challenges of a three-way consultation
  • apply the knowledge, behaviours and person-centred skills needed to maximise the effectiveness of your consultations with people with dementia.
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Consulting with people with mental health problems

This resource is not currently available to you, click for more information.

In this programme you will consider what is different about consulting with people with mental health problems and how you can prepare for and approach these consultations so that people get the most benefit from them.


3h:00m (for events this includes pre and post event learning)


Learning Objectives:

After completing this e-learning programme, you should be able to:
  • describe the mental health treatment gap and the importance of parity of esteem (valuing mental health equally with physical health)
  • recognise the impact of stigma and discrimination experienced by those with mental health problems
  • select the key national practice standards most applicable to pharmacy consultations with people with mental health problems
  • reflect on your consultations with people experiencing mental health problems
  • maximise the effectiveness of your consultations in this field by applying person-centred skills and behaviours
  • identify possible risks in your consultations with people with mental health problems.
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This programme aims to help you to develop your knowledge and skills to improve your confidence and competence in working with patients and other health and social care professionals to enable patients to get the best possible outcomes when they are taking multiple medicines.


4h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • explain the terminology associated with polypharmacy and what it means for patients and the health and social care team
  • list the causes and consequences of polypharmacy in relation to the patient, their carer and the wider NHS
  • identify medicines that cause problems for patients with polypharmacy and triggers that may indicate that polypharmacy is problematic
  • explain the main considerations when stopping a patient's medicines, what barriers might exist and how to overcome these
  • describe how you could use decision-making tools and strategies to support your practice when consulting with patients on multiple medicines
  • explain how you could undertake patient-centred discussions about polypharmacy with patients during a medication review or medicines use review
  • work in partnership with the patient to prioritise interventions and agree referral strategies
  • identify and apply suitable resources and tools to support you in identifying polypharmacy issues and solutions as part of your clinical judgement and experience
  • describe the process of shared decision-making and recognise its value in supporting adherence in patients taking multiple medicines
  • identify a change you could make to your practice to improve your approach to managing polypharmacy.
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The aim of this learning programme is to update your knowledge on the changes that come with ageing and the impact these have on health and medicines use for older people. It also explores the roles of the multidisciplinary teams to help you to understand how pharmacy can link in with them to improve health outcomes for older people and to provide support for their carers.


6h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • explain the importance of taking a person-centred approach to support older people with their medicines use, which reflects the differing needs of older people, especially those who are frail or have mental health problems
  • outline the healthcare settings commonly used by older people, the role of various people who provide care for older people and the role of pharmacy in supporting the safe transfer of care between settings
  • describe the impact of the physical, behavioural and socio-economic challenges faced by older people on their use of medicines and how pharmacy services can support medicines optimisation
  • describe the effects of ageing on the pharmacokinetics and pharmacodynamics of medicines and the causes and consequences of polypharmacy
  • outline the role of the pharmacy team in safeguarding vulnerable older people.
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Increasingly, people with a learning disability will be living in the community and being seen in mainstream NHS services. This programme considers action that those working in mainstream services can take that will support this key element of NHS care.

This programme has been designed to enable you to contribute and respond more effectively to the needs of people with a learning disability, their carers and their support workers, to optimise their medicines and improve their health outcomes.


8h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • categorise a range of learning disabilities and the differences in capability that can occur in each of these
  • describe key policy drivers that support change in the management of people with a learning disability
  • explain consent to a person with a learning disability and recognise when to involve family members, carers and support workers in the consultation
  • demonstrate patient-centred consultation skills and behaviours to meet the needs of people with a learning disability
  • promote physical health and wellbeing and support patients to manage their concurrent physical health conditions
  • identify people with a learning disability and concurrent mental health disorder and provide them with advice and support
  • support people with a learning disability and their families to manage behaviour that challenges, in line with National Institute of Health and Care Excellence guidance
  • explain the importance of a holistic approach to medicines optimisation as a strategy to help people with a learning disability make the most of their medicines.
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NICE Social care guideline (SC1) Managing medicines in care homes

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The overall aim of this course is to equip you with the knowledge, skills and behaviours that you need to begin undertaking person-centred structured medication reviews. It is suitable for pharmacy professionals working in any sector of practice, particularly those working in community pharmacy or starting off in primary care network roles.


48h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • describe the importance of shared decision making and recognise its value in the structured medication review process
  • identify gaps in the information needed to undertake structured medication review
  • use evidence-based reference sources appropriately to support clinical decision making
  • demonstrate clinical knowledge of the most commonly used medicines in the treatment of long-term conditions
  • develop an appropriate level of clinical judgement and skills to provide prioritised recommendations to a prescriber resulting from a structured medication review.
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This Primary care essentials e-course is a standalone module. However, it also forms part of the Primary care pharmacy education pathway which is the training for pharmacy professionals with roles in primary care networks (PCN). You can access the pathway here.

The aim of this e-course is to introduce the fundamentals of new roles in primary care for those who are not eligible for the Primary care pharmacy education pathway.

This e-course will cover NHS structure and primary care, introduction to local general practice and care homes, medicines optimisation, medication review, prescribing and repeat prescribing, prescribing data, clinical information technology systems, audits, evidence-based use of medicines, working with the multidisciplinary team and person-centred professionalism.

By working through the activities in each unit and focussing on the tasks relating to your role, you will develop knowledge, skills, experience, and behaviours to support you in a role in primary care.

We have structured the programme into ten learning units and we estimate that you will probably need to commit between eight to ten hours of learning per unit to gain maximum benefit from the programme.

How will you learn?

To get the best learning experience from this e-course we recommend that you take part in online discussion forums with your colleagues, share ideas of best practice and take part in problem-solving exercises together, as well as completing the tasks in each unit.


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • define how pharmacy professionals work in patient-facing roles as part of the PCN
  • identify the features of good-quality prescribing, repeat prescribing and repeat dispensing
  • promote medicines optimisation to improve patient outcomes relating to medicines and to reduce waste
  • identify trusted sources of evidence-based information and communicate effectively with the multidisciplinary team
  • identify patients for medication review and support the multidisciplinary team to improve medication reviews
  • develop relationships with the wider multidisciplinary team and promote networking
  • demonstrate person-centred professionalism.
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This e-assessment is linked with the CPPE Care homes: supporting people, optimising medicines e-learning programme and assesses you on the learning objectives within that programme.


Why should I do this assessment?

This e-assessment completes the learning you began with the CPPE Care homes: supporting people, optimising medicines e-learning programme. Access and successful completion will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.
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This e-assessment is linked with the CPPE Primary care essentials e-course and assesses you on the learning objectives within that programme.


Why should I do this assessment?

This e-assessment completes the learning you began with the CPPE Primary care essentials e-course. Access and successful completion will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning.
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This e-assessment is linked with the practice standards for consultation skills and the CPPE consultation skills learning programmes.


Why should I do this assessment?

Completing this assessment will help you to check your progress and your ability to meet the competencies set out in the practice standards for consultation skills. Passing the assessment will provide assurance to you, your colleagues, other healthcare professionals and patients that you are able to recognise good practice, as well as practice that needs development.

Access and successful completion of this assessment will contribute to your own personal development plan, be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It may also provide evidence for achieving competencies in the RPS Foundation or Advanced Pharmacy Frameworks. If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.

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This e-assessment is linked with the CPPE Safeguarding children and vulnerable adults – a guide for the pharmacy team programme and assesses you on the learning objectives within that programme.


Why should I do this assessment?

This e-assessment completes the learning you began with the CPPE Safeguarding children and vulnerable adults – a guide for the pharmacy team programme. Successful completion will be recorded in your My CPPE record and will enable you to complete a CPD entry on the learning. It will also provide evidence of your learning at Level 2 of the Intercollegiate Documents: Safeguarding Children and Young People – Roles and Competences for Healthcare Staff (Fourth edition -2019) and Adult Safeguarding: Roles and Competencies for Health Care Staff (2018). If you are working towards completing a Declaration of Competence for a pharmacy service, successful completion of this assessment will provide evidence of your learning.
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This learning set forms part of the Clinical Pharmacists in General Practice, the Medicines Optimisation in Care Homes and the Primary Care Pharmacy Education Pathways.


4h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning progrmme you should be able to:
  • explore how to prevent or manage infections, considering the impact of barriers and enablers to implementation
  • familiarise yourself with national and local data sources on healthcare acquired infection and prescribing
  • review your local area fingertips data and identify areas of practice that require improvement of the management of infections
  • create an action plan for your local teams to address poor prescribing data
  • review an improvement strategy case study that has been implemented to prevent and manage infections
  • identify local quality improvement expertise to help improve local outcomes and implement suggested strategies.
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This learning set forms part of the Clinical Pharmacists in General Practice, the Medicines Optimisation in Care Homes and the Primary Care Pharmacy Education Pathways.

The overall aim of this workshop is to illustrate the cause of preventable hospital admissions and how you as a pharmacy professional can develop your practice to reduce the risks associated with preventable hospital admissions.


6h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • describe the common cause of preventable hospital admissions
  • identify patients at high risk of preventable hospital admission
  • demonstrate a person-centred holistic approach to managing the risks
  • evaluate the root cause of a preventable hospital admission
  • devise an action plan to outline changes you can make to your practice to reduce the risk of preventable hospital admissions.
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The overall aim of this programme is to apply your knowledge and skills to help you manage and optimise care for patients living with dementia and their carers.


5h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • outline adjustments you and your practice team could make to improve general practice consultations for patients living with dementia and their family/carers
  • discuss the issue of anticholinergic burden in patients with dementia and be familiar with the tools used to calculate anticholinergic burden
  • consider the use of antipsychotics in dementia and your role in ensuring they are prescribed appropriately
  • signpost patients and their carers to local support services
  • become a Dementia Friends Champion and engage your practice with the initiative.
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In this programme, we will explore how all pharmacy professionals can contribute towards safe and appropriate deprescribing of medicines.


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • recognise a person-centred approach to deprescribing that considers the patient’s perspective and experiences
  • explain the importance of a collaborative approach involving the patient and the multidisciplinary team in the deprescribing process
  • apply a stepwise approach to the process of deprescribing from identification through to reducing or stopping a medicine
  • model their learning to real-life examples from their practice.
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The aim of this learning set is to enable you to develop your knowledge and skills of safe and effective processes in care homes, including prescription ordering, medicine storage and completing relevant documentation.


6h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • identify issues that may arise in the care home setting with the medicines ordering, checking and receiving process
  • evaluate the storage of medicines in the care home in order to ensure safe practice
  • use documentation to make appropriate records to keep residents safe from medicines-related harm
  • develop an action plan to ensure effective processes are in place for the resident to receive the right medicine at the right time.
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The overall aim of this learning programme is to enable health care professionals working in general practice to support people with inflammatory arthritis to live well with their condition by establishing safe systems of prescribing, monitoring and optimising medicines.


4h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • recognise the signs and symptoms of inflammatory arthritis and discuss the management of pain and acute flares
  • demonstrate a person-centred approach to support people with inflammatory arthritis to live well with their condition and engage in shared decision-making about their medicines
  • describe the shared care arrangements for people with inflammatory arthritis taking disease-modifying anti-rheumatic drugs (DMARDs) in your practice locality
  • apply evidence-based practice for safe prescribing and monitoring for patients taking DMARDs
  • undertake person-centred rheumatoid arthritis annual reviews in primary care.
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The overall aim of this programme is to develop your knowledge and skills to identify and confidently report some of the safeguarding issues that may arise in the care home setting.

#CPPEsafeguarding


6h:00m (for events this includes pre and post event learning)


Learning Objectives:

On completion of all aspects of this learning programme you should be able to:
  • identify potential safeguarding issues in the care home setting, as well as their underlying causes and methods of prevention
  • apply appropriate actions when raising concerns regarding the safeguarding of a resident
  • construct a comprehensive list of key safeguarding contacts for your practice
  • examine current local safeguarding policies in line with national policy and make recommendations for development.
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external resource

Wirral Clinical Commissioning Group: STOPP START took to support medication review

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external resource

We have a portfolio of fact sheets that you may find useful. Each fact sheet should refresh your knowledge of that particular condition and provide you with links to appropriate further resources.

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Care Home Use of Medicines Study (CHUMS): Medication errors in nursing and residential care homes

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external resource

Pharmacists working in care homes: ultimate guide

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external resource

How CQC regulates: Residential adult social care services provider handbook, April 2016

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