Seeing you better: Culturally competent person-centred care self-reflection tool

Complete this self-reflection tool to identify your strengths and areas for development in your culturally competent person-centred care. This tool is not a test and it is perfectly OK if there are very few behaviours that you feel you demonstrate to begin with. It is not your starting point that matters but how far you progress in your cultural competence journey.

Revisit this tool regularly and update your self-reflection as you learn and progress. If you are logged in, your previous scores will be displayed every time you submit your answers, so you can monitor your own progress.

For each of the behavioural statements in the left-hand column of the table, decide the extent to which you agree or disagree that you demonstrate that behaviour by selecting the appropriate box.


Statement Strongly disagree 1 Disagree 2 Agree 3 Strongly agree 4
1. I ask for clarification from people when I do not understand what was said or implied.
2. I am interested in the ideas, beliefs, values and concerns of people who do not think and believe as I do.
3. I actively seek knowledge about the experiences of people from different cultures than my own, to enrich my own understanding.
4. I share and discuss what I know about cultural differences with other people to help them learn.
5. I accommodate cultural differences in others.
6. I am aware that my cultural ideas, beliefs, values and concerns can negatively bias how I relate to others.
7. I recognise my own biases and I do not act towards people based on them.
8. I accept that people’s experiences and background may impact how they interact with and trust me.
9. I recognise and avoid language that reinforces stereotypes.
10. I avoid assuming that others will have the same reaction as I do when discussing or viewing an issue.
11. I do not generalise a specific behaviour or attitude presented by one individual to their entire community.
12. I am confident about how to consult with people who do not speak English or whose first language is not English.
13. I am at ease having a conversation with a person about the gender pronouns they are comfortable being addressed as.
14. I am comfortable in engaging in discussions with people who have a different sexuality to my own.
15. I am confident in delivering culturally competent person-centred consultations and engaging the person in shared decision making.
16. I can distinguish between traditional cultural practices and those which may be harmful to health and engage the person in shared decision making to improve their health outcomes.
17. I treat people with dignity and respect regardless of their race, religion, physical or learning ability, gender, age, sexuality, current health, socio-economic status and preferred living style.
18. I understand how microaggressions can impact on day-to-day interactions between people and I try to avoid using them.